Posts Tagged ‘Bill Walsh’

Thursday Thoughts: No Mystery to Mastery

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Want to hear a secret that the world’s greatest business leaders, athletes and musicians all know and live by? Here it is:

There is no mystery to mastery. Hard work and dedication are what distinguish the masters from the masses.

Notice anything missing there? What about talent?

In his bestselling book, “Outliers,” Malcolm Gladwell dives into this topic of mastering a skill. He says it takes a minimum of 10,000 hours for a musician to gain mastery over an instrument. In the book, the debate is over whether talent plays a role in mastery. Is there such a thing as innate talent?

Gladwell explains:

“Achievement is talent plus preparation. The problem with this view is that the closer psychologists look at the careers of the gifted, the smaller the role innate talent seems to play and the bigger the role preparation seems to play.”

Psychologist K. Anders Ericsson and two colleagues conducted two studies to further explore this question of talent. One study compared star violinists with good violinists and those who were unlikely to ever play professionally. The violinists who ended up in the top tier were those who had increased their practice time and who, by the age of 20, had reached a total of 10,000 hours of practice.

In the second study, Ericsson compared amateur pianists with professional pianists. The amateurs never practiced more than three hours a week. The professionals, however, steadily increased their practice every year until the age of 20 and like the violinists, had reached 10,000 hours of practice by that age.

Here’s what Gladwell noted in “Outliers” about Ericsson’s studies:

“The striking thing about Ericsson’s study is that he and his colleagues couldn’t find any ‘naturals,’ musicians who floated effortlessly to the top while practicing a fraction of time their peers did. Nor could they find any ‘grinds,’ people who worked harder than everyone else, yet just didn’t have what it takes to break the top ranks. Their research suggests that once a musician has enough ability to get into a top music school, the thing that distinguishes one performer from another is how hard he or she works. That’s it. And what’s more, the people at the very top don’t work just harder or even much harder than everyone else. They work much, much harder.”

This appears to be the case with top athletes as well.

In his book, “The Score Takes Care of Itself,” legendary San Francisco 49er head coach Bill Walsh explains the reason behind the glorious success of Jerry Rice and Joe Montana, perhaps the greatest receiver and quarterback in NFL history:

“…they understood the absolute and direct connection between intelligently directed hard work and achieving your potential. We all do; you do; I do. Everyone who’s a serious player knows what it takes. The difference is how much you’re willing to give to get there.”

So does talent count? Sure. The point, though, is that talent is not whole game nor is it the deciding factor. And this is true not just in music or sports, but also in business.

There is no mystery to mastery. Most of us know what it is we have to do to win. It comes down to how much time you’re willing to put in to beat out the rest.


Thursday Thoughts: You’re as good as your good people

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In my Saturday Morning Book Club we are currently reading The Score Takes Care of Itself: My Philosophy of Leadership by legendary pro football coach Bill Walsh.

Walsh changed the way football is played. And he transformed a franchise that was in shambles – the San Francisco Forty-Niners – into one of the greatest dynasties in the history of the sport.

He was a football genius. But he was a leadership genius too.

Many forget that Walsh was not only the head coach responsible for the X’s and O’s on the field, but also the General Manager – the leader tasked with staffing the entire organization.

Walsh was a firm believer in the idea that a leader, and the organization he or she runs, can only be as good as the people they hire.

He illustrates this in the book with a lesson he learned while on Paul Brown’s staff with the Cincinnati Bengals. One game day the bus taking the team from the hotel to the stadium became lost. After it became obvious to Brown that the driver did not know where he was, he barked at the driver: “Fella, I’m not mad at you, I’m mad at the person who hired you.”

Brown understood that his anger was pointless if directed at the bus driver. He was just doing what he was hired to do: drive the bus. The true responsibility lay at the feet of the person who placed Brown’s team in the hands of this unprepared driver.

Walsh took this lesson to heart and created a list of essential traits of staff members in a winning organization.

I have excerpted them here:

  1. A fundamental knowledge of the area he or she has been hired to manage. You may think this is so self-evident it’s insulting to include. However, often we are tempted to hire simply on the basis of friendship or other user-friendly characteristics. They can be important. Expertise is more important.
  2. A relatively high level of energy and enthusiasm and a personality that is upbeat, motivated, and animated. Groups will often collectively take on the personality of their department head. A negative, complaining staff member will be emulated by those he or she is in charge of. So will a positive go-getter.
  3. The ability to discern talent in potential employees whom he or she will recommend to you.
  4. An ability to communicate in a relaxed yet authoritative – but not authoritarian – manner.
  5. Unconditional loyalty to both you and other staff members. If your staff members are chipping away at one another, the organization is weakened from within – like a tree full of termites. There is, in my view, no offense more serious than disloyalty.

The big picture? If you want to succeed as a leader, recognize, like Walsh, that the people with whom you surround yourself can be the difference between winning and losing.


Thursday Thoughts on Leadership: Post-its® – why didn’t I think of that…

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Opportunity often comes suddenly. Great ideas sometimes come from an unexpected place.  And every once in a long while breakthroughs emerge in a manner that makes you think, “Why did I never think about that before?”

These things can’t be forced, but good leaders know to recognize – and act – on them quickly.

Here are three examples:

#1. The Post-it ® note story

Spencer Silver, a researcher at 3M in the early 1970’s, was working to develop a strong, lightweight adhesive. He failed. His work remained on the shelf, never reaching the market.

A few years later, Arthur Fry, another 3M researcher, became frustrated that the markers he placed in his church hymnal to keep track of each Sunday’s selections kept falling out.

Then he remembered Silver’s “failed” adhesive.

Fry coated his markers with the stuff and, well, you can guess the rest. Post-it Notes® hit the market in 1980 and became an office staple.

#2. Tight end in motion

The great Forty-Niner Coach Bill Walsh tells his own “Post-it story” in his book ‘The Score Takes Care of Itself.’

It happened when Walsh was an assistant coach with the Cincinnati Bengals, in a game against the Oakland Raiders. Bob Trumpy, the Bengals tight end, mistakenly lined up on the left side of the line of scrimmage. Trumpy realized his mistake and went in motion to the right side before the ball was snapped. All hell broke loose in the Raider defense. The tight end had never gone in motion in the NFL. Three of the Raiders actually collided in the middle of the field trying to adjust to this move.

Soon every team in the NFL started putting the tight end in motion.

#3. The triplicate file

My own Post-it story came early in my career. My assistant John Thompson (yes, that John Thompson) was just out of college. He had no experience in real estate. He also did not have what we referred to in those days as a “Brag Book,” a book filled with client testimonials and listings you had sold that you brought with you to listing or buyer presentations.

So John, lacking a Brag Book, took along a triplicate file  – one of those nice looking file folders lawyers use. He would fill it with the contract and other forms used in a transaction. Although he was very inexperienced I observed sellers’ reaction to John improved simply by virtue of this rather impressive looking prop. Soon, I started inserting the triplicate file into my presentations and it was one of the biggest factors in me closing 50+ transactions in a single year.

Brian Crane, our Los Gatos Manager, refers to this as an “X Factor,” that small thing that makes a big difference.

What is your Post-it® story?

I suspect you have your own version – that moment when something that profoundly changed your life or business came unexpectedly.

Email me with your story and I may share it in future installments of this newsletter.


Thursday’s Thoughts on Leadership: Leaders Understand – Failure is a Part of Success

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Most of us have heard the story of Thomas Edison failing his way to success in the invention of the light bulb.

He literally failed 10,000 times before getting it right.

If Edison had said, “I am a failure. My idea is bad, my work is misguided, my mission is lost,” the world would be a much darker place. Of course, what he did do was learn from the failures, made changes, and tried again.

Bingo.

Early in my real estate career I seriously was considering quitting the business. I struggled greatly for my first deal. Then out of the blue a friend called and said he wanted to move. I said to myself, “OK, I will get out of the real estate business after I close this one deal.” That deal led to another and another and pretty soon there was no looking back.

One year later I had closed 52 deals!

Here is what I have learned: when you have a setback – losing a big sale, being passed over for a career-making promotion, even getting fired – allow yourself a short time to grieve, then get right back up on your horse and plan your next move.

The great coach Bill Walsh, in his book “The Score Takes Care of Itself,” recounts how close he came to quitting in the second season as 49er head coach, hitting rock bottom after a crushing loss to the Miami Dolphins. He spent part of a transcontinental flight experiencing an emotional meltdown.

Sixteen months later, the San Francisco 49ers became world champions, defeating the Cincinnati Bengals 26-21 in Super Bowl XVI at the Silver Dome in Pontiac, Michigan.

A football dynasty was in the works. The 49ers won five Super Bowls over fourteen years.

Thomas Edison and Bill Walsh both understood that failure is an integral part of success. We would do well to follow their lead.


What Is So Special About Leaders?

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What is so special about leaders? Do we ever really stop to ask ourselves this question? There are a million different responses, but consider this one … they bring out the best in us. Leaders recognize what is possible before we do. They recognize the potential in an individual and perhaps more importantly, they know how to bring it to the surface.

Consider, Joe Montana. We all know how his story ends, but do you know how it started? As a freshman at Notre Dame in 1974, Montana was the seventh string quarterback. The following year Dan Devine, the newly hired coach stated to his wife after being impressed by Montana’s performance during training: “I’m gonna start Joe Montana in the final spring game.”  When she replied, “Who’s Joe Montana?” Devine said: “He’s the guy who’s going to feed our family for the next few years.” Today we all recognize what Dan Devine recognized in that spring training game in 1975. It is a difficult task to find six better quarterbacks in the history of football than Joe Montana, much less on one college football team. It took a leader with vision to see that.

Montana did go on to have a very good college career at a highly regarded college program, yet when he entered the NFL draft in 1979 he was once again overlooked. He was selected in the third round by the San Francisco Forty-Niners because Bill Walsh, like Dan Devine before him, recognized the potential that everyone else missed.

Walsh knew that in Montana he had found the perfect understudy to lead his team and execute his plans. As Montana related years later in the foreword to the book, The Score Takes Care of Itself: My Philosophy of Leadership, “He (Walsh) had in his mind this ideal – an image of perfect football – couple with the nuts-and-bolts details of how to accomplish it, which he then taught … the place you dreamed of but didn’t know you could reach? Bill Walsh taught me how to reach it. He taught all of us how to reach it.”

I do not have any doubts that Montana believed he could make it in the NFL, but having a leader like Walsh who believed he could be one of the best ever played a vital role in Montana achieving that status. When others see potential in our abilities and they believe in us, and they reinforce that belief every day through their interactions with us, we are strongly influenced by that support. Our Chairman, Bob Moles played that role for me. If the potential exists within us, it will come out when a leader takes the time to bring us along.


Thursday Thoughts On Leadership: What Is So Special About Leaders?

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What is so special about leaders? Do we ever really stop to ask ourselves this question? There are a million different responses, but consider this one … they bring out the best in us. Leaders recognize what is possible before we do. They recognize the potential in an individual and perhaps more importantly, they know how to bring it to the surface.

Consider, Joe Montana. We all know how his story ends, but do you know how it started? As a freshman at Notre Dame in 1974, Montana was the seventh string quarterback. The following year Dan Devine, the newly hired coach stated to his wife after being impressed by Montana’s performance during training: “I’m gonna start Joe Montana in the final spring game.”  When she replied, “Who’s Joe Montana?” Devine said: “He’s the guy who’s going to feed our family for the next few years.” Today we all recognize what Dan Devine recognized in that spring training game in 1975. It is a difficult task to find six better quarterbacks in the history of football than Joe Montana, much less on one college football team. It took a leader with vision to see that.

Montana did go on to have a very good college career at a highly regarded college program, yet when he entered the NFL draft in 1979 he was once again overlooked. He was selected in the third round by the San Francisco Forty-Niners because Bill Walsh, like Dan Devine before him, recognized the potential that everyone else missed.

Walsh knew that in Montana he had found the perfect understudy to lead his team and execute his plans. As Montana related years later in the foreword to the book, The Score Takes Care of Itself: My Philosophy of Leadership, “He (Walsh) had in his mind this ideal – an image of perfect football – couple with the nuts-and-bolts details of how to accomplish it, which he then taught … the place you dreamed of but didn’t know you could reach? Bill Walsh taught me how to reach it. He taught all of us how to reach it.”

I do not have any doubts that Montana believed he could make it in the NFL, but having a leader like Walsh who believed he could be one of the best ever played a vital role in Montana achieving that status. When others see potential in our abilities and they believe in us, and they reinforce that belief every day through their interactions with us, we are strongly influenced by that support. Our Chairman, Bob Moles played that role for me. If the potential exists within us, it will come out when a leader takes the time to bring us along.