Posts Tagged ‘Bob Moles’

Thoughts on Leadership: Take your MEDS and become an effective leader

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The constant pressure to perform and stress of solving difficult problems is part of a leader’s role. It can be easy to let these factors weigh on your personal health, but it’s crucial to be on top of your game and productive at all times. Poor nutrition and poor sleep habits are ineffective coping strategies.

Take time to slow down and you’ll find that this peaceful state of mind contributes to more effective leadership. To think or reflect, especially in a calm and deliberate manner is the kind of meditation that Buddha, Jesus Christ and Mahatma Gandhi engaged in to train, calm and empty the mind. Recent brain research shows that M-E-D-S – meditation, exercise, diet and sleep – can actually improve performance. “MEDS” aren’t just actions you perform occasionally, but part of your daily life.

As the empowering life coach, author, trainer and inspirational speaker Matthew Ferry explains: “It’s hard to be happy when you’re not healthy. When you are feeling physically down, it’s difficult to experience happiness. It takes a tremendous amount of work. And so, what I recommend for people to be happy is to take their MEDS. MEDS is an acronym for meditation, exercise, diet, and sleep.”

Here’s what we mean by MEDS for great leaders:

M: Meditation

One of the main benefits of meditation is that it helps shape who we are and how we interact with others. The biggest misconception about meditation is that our thoughts or ideas just appear in our heads. On the contrary, we choose what we think. It’s simple, if we think something will go wrong or that we will be ineffective, then to each one of us that is true. Now if we think the opposite and think we can be successful, intellectual and powerful, then to each one of us again, this is true. The idea here is that we are what we think about and we become what we think about every day.

E: Exercise

Another strategy for maintaining effective leadership is to exercise regularly. Studies have proven that those who exercise on a daily basis rated significantly higher on overall leadership effectiveness than those who do not exercise. An excellent example of an effective leader who is dedicated to working out every day is Intero’s Chairman Bob Moles. He has worked out every day for over 22 years, 8054 days in a row! Bob’s dedication helps him to lead by example and be more effective at what he does.
 
Routine is extremely important in this regard. In my own life, I work out as well as meditate first thing in the morning. By doing this I tend to keep appointments throughout the day every day. If I were to hold off and work out after work I would not be disciplined in sticking to a routine.

D: Diet

We need to have control over ourselves before we can lead and motivate others. When it comes to diet, the key is finding what works for you. Proper diet and nutrition can significantly enhance energy, which helps you be a better leader. Intero’s COO Tom Tognoli is a great example of someone who controls his diet and maintains these habits each day, making him a distinguishable role model. This kind of self-discipline serves as incredible inspiration to others.

S: Sleep

More sleep tends to contribute to better success in life. It results in fewer mistakes and higher productivity throughout the day. Studies show that those who sleep seven to nine hours per night accomplish more than those who sleep less. If you lack sleep, you are sluggish, easily discouraged and pessimistic. Other people sense this. On the other hand, a good night’s sleep will give you energy and an upbeat and optimistic outlook. This will affect your team positively.

Make it a daily thing

Great leaders know that MEDS is key and needs to be followed every day. Those who follow this habit tend to have lasting impact, pushing their teams to success time after time.

Sounds pretty simple, right? Meditation, exercise, diet and sleep will make you mindful of your daily performance and you will no doubt become a more effective and superior leader in your business.

Special thanks to Matthew Ferry for the tip on MEDS! Taking our MEDS is most definitely a major ingredient for creating success.


Thoughts on Leadership: Character Is Where It All Begins

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A common thread that runs through all great leaders is undeniably strong character. Leaders come from all types of backgrounds, but each has big dreams and the determination to overcome obstacles and fear that often get in the way.

Character and moral fiber are where it all begins.

One success story that rings true to honorable character is that of Brown University President Ruth Simmons, the first African American female to head an Ivy League University.

Ruth was one of 12 children born to her sharecropper father and her mother who did domestic work for a living. Neither of her parents were formally educated, but the life lessons and personal values Ruth picked up from them would provide the strong basis of character that would lead her through life.

By observing her parents at work and the rich spiritual traditions of her family, Ruth learned the importance of civility and respect for others, attention to detail and the value of hard work.

Ruth worked hard not for praise or enrichment, but because hard work was a value that was ingrained in her character. The Brown University selection committee no doubt admired that ideal.

Ruth’s story is emblematic of the American Dream – hard work, unwavering values and strength of character lead to great rewards. She also provides a lesson in how our parent’s values and leadership style have a profound effect on whom we become. A lot of leadership success stories begin with a parent or role model who teaches the value of consistently living in alignment with our values, goals and actions.

As Ruth’s mother used to say, “As the twig is bent, so grows the tree,” which means that an influence on a person’s character as a child will continue to show up in the person as an adult and therefore have a greater impact on their path to success.

Over my entire leadership career going back to managing Cherry Chase Golf Course to my time at Contempo Realty, NRT and Intero Real Estate Services, and with my current partners John Thompson, Tom Tognoli and Bob Moles, the biggest leadership challenges we’ve had to overcome lie in trying to teach people values and traits that their parents should have imparted to them.

For me, personally, the influence of such early lessons runs deep. Sometimes, when making business decisions as CEO of Intero, I will provoke quizzical, “why did you do that?” looks from my partners.

My answer: “Because I am Paul Blefari’s son.”

Lessons learned early still stay with me – and guide me, in their own way, towards decisions that may not seem obvious to those around me but nonetheless contribute to my own growth as a leader.

To live in alignment with your values requires a strong sense of who you are and where you came from. That’s the stuff that builds strong character – and strong character is what helps to build great leaders.


Thoughts on Leadership: Learning from other leaders

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Last week, I attended a three-day meeting in Chicago with a CEO think tank group called Trendsetters, a network of real estate company owners who share their best ideas and advice with each other, as well as financials and discussion of changes in the business.

The Trendsetters strategy group meets twice a year and provides a wonderful opportunity to share ideas, brainstorm, and discuss trends with the heads of other brokerage firms. Topics for discussion included new tactics for improving revenues, effective recruiting in this market, improving productivity and the changing role of management.

Michael Golden and Thaddeus Wong from @Properties hosted this past meeting. I left with further insight about what I need to do as a leader.

Members of the group include 10 leaders from brokerage firms all around the U.S. The group’s executive director is Steve Murray of REAL Trends in Denver. Each leader noted that the Trendsetters meeting is something that they can’t do with direct competitors in their respective markets.

What exactly are these meetings like? Imagine getting confidential input and advice from other business leaders when you face a difficult decision. Imagine an open forum to discuss professional and personal goals. Imagine a group of peers who will not only support you but also hold you accountable to the commitments you make.

This illuminating think tank does just that. Every head of each brokerage firm is given uninterrupted time to focus and shed light on strategic issues that are vital to their company’s future. This small group of business peers offers diverse perspectives to support you in achieving goals. Taking part in the peer review critique twice a year has made me realize that we all share similar issues, similar leadership items to work on.

After three days, I walk away with creative business solutions, a stimulating community of peers, comradery and friendships, business and life strategies.

Throughout my real estate career, I’ve realized that what I learn from other leaders – such as my friend, mentor and business partner, Bob Moles, Chairman of Intero Real Estate Services – is what has had the biggest impact. I’ve learned a great deal of leadership skills from Bob and value his advice. This realization is why I became a member of the Trendsetters group. Networking and sharing with other leaders provides the kind of learning I just can’t get anywhere else.

You can use this same concept in your own leadership pursuits. Stop and think about what you can improve in your business. Who are the peers that you can meet with to discuss your success and struggles? Remember, the advice and information you receive from others can help the development of your own personal business and career and help you to become a more successful leader.


Thursday Thoughts: Want to lead? Be prepared to take the bad with the good

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That sounds obvious, doesn’t it? And, theoretically, it is. But in the real world of real estate management things don’t always work out that way.

Have you ever worked for a manger that couldn’t make a decision? Or, when presented with a failure, sought to deflect responsibility?

There is nothing more unsettling to agents and employees than being under the command of a manager who shows a lack of commitment in his or her responsibility as a leader. Someone who wants the perks of leadership without the challenges.

These failed leaders don’t understand that it is better to make a bad decision than no decision; more admirable to accept responsibility than to avoid it.

In accepting responsibility for the Bay of Pigs fiasco – a military disaster of massive proportions – President Kennedy said, “Success has a thousand fathers; failure is an orphan.”

It’s true. But leaders accept the good with the bad.

Bob Moles has always said, “Show me a great leader and I will show you a successful office.” Realtors will choose to follow only those managers who demonstrate a desire to lead.

Such leaders may be as different from one another as agents are different from one another. They will not have every human virtue, nor will they possess a flawless character.

But they will be distinguished by their good judgment, sincerity, compassion, authority and courage. They have a human quality, a strong commitment to their cause – and to those they serve.

In the next issue of Thursday Thoughts on Leadership, we will examine the question: “How do you know if you Possess Sufficient Desire to be a Leader?”


Thursday Thoughts on Leadership: Measure leadership by those who follow you

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Every true leader understands the value in measuring the caliber of people in their organization. It doesn’t matter what kind of group or organization you are leading, or the size; the caliber of people you lead speaks volumes about you, your organization, and your direction.  As Dennis Peer put it, “One measure of leadership is the caliber of people who choose to follow you.”

There is a great relationship that is developed within a great organization, the leader motivates, and guides, but eventually the group matches the challenge and catches up, and now they push the leader forward so that the whole company can grow. Against that push, the leader must strive to find new objectives, new models and new goals in order to once again bring the organization forward in its development. The French diplomat Tallyerand, once said “I am more afraid of an army of 100 sheep led by a lion, than an army of 100 lions led by a sheep.”

At the 2007 NAR Conference & Expo Bob Moles and I were recognized and awarded the prestigious RISMedia National Home Ownership Award for “outstanding achievements among residential real estate’s most influential and charismatic leaders.”  Often, as President of Intero, I accept such awards, but these awards are truly achieved because of the team that I lead. The Intero team of agents, staff and management are the highest caliber in the business, and I have the privilege of leading them.

Soon, it will be time to turn the spotlight back on those who push me every day to be a better leader by once again recognizing the best within our group through the Intero Achievement Awards. Every year it is a nice benchmark for where we stand as a company and as individual members of the whole.

It has been demonstrated that people’s motivation to increase their productivity only increases when they have a challenging goal and receive feedback on their progress. The awards are a very public way to give that feedback. It lets us know if we are still climbing, and it lets me know how much more I need to do to meet the challenge.  As described above, the leader pulls the group forward, and the group rises to the challenge and pushes the leader to still greater achievements, the group’s momentum never stops.


Thursday Thoughts On Leadership: What Is So Special About Leaders?

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What is so special about leaders? Do we ever really stop to ask ourselves this question? There are a million different responses, but consider this one … they bring out the best in us. Leaders recognize what is possible before we do. They recognize the potential in an individual and perhaps more importantly, they know how to bring it to the surface.

Consider, Joe Montana. We all know how his story ends, but do you know how it started? As a freshman at Notre Dame in 1974, Montana was the seventh string quarterback. The following year Dan Devine, the newly hired coach stated to his wife after being impressed by Montana’s performance during training: “I’m gonna start Joe Montana in the final spring game.”  When she replied, “Who’s Joe Montana?” Devine said: “He’s the guy who’s going to feed our family for the next few years.” Today we all recognize what Dan Devine recognized in that spring training game in 1975. It is a difficult task to find six better quarterbacks in the history of football than Joe Montana, much less on one college football team. It took a leader with vision to see that.

Montana did go on to have a very good college career at a highly regarded college program, yet when he entered the NFL draft in 1979 he was once again overlooked. He was selected in the third round by the San Francisco Forty-Niners because Bill Walsh, like Dan Devine before him, recognized the potential that everyone else missed.

Walsh knew that in Montana he had found the perfect understudy to lead his team and execute his plans. As Montana related years later in the foreword to the book, The Score Takes Care of Itself: My Philosophy of Leadership, “He (Walsh) had in his mind this ideal – an image of perfect football – couple with the nuts-and-bolts details of how to accomplish it, which he then taught … the place you dreamed of but didn’t know you could reach? Bill Walsh taught me how to reach it. He taught all of us how to reach it.”

I do not have any doubts that Montana believed he could make it in the NFL, but having a leader like Walsh who believed he could be one of the best ever played a vital role in Montana achieving that status. When others see potential in our abilities and they believe in us, and they reinforce that belief every day through their interactions with us, we are strongly influenced by that support. Our Chairman, Bob Moles played that role for me. If the potential exists within us, it will come out when a leader takes the time to bring us along.