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Each and every day, it seems that there’s a new social media channel on which we need to keep tabs. Whether it’s making professional connections on LinkedIn, managing our personal Facebook profiles, our “fan” pages, Twitter feeds, FourSquare checkins, not to mention email, and the things we use to make sure we’re meeting the needs of our clients, there’s an endless stream of, well…streams to monitor.
How can we do it without sacrificing our work ethic or our commitment to providing the highest quality work to our customers and clients?
BatchBook may just be your answer.
BatchBook, developed by the big thinkers over at BatchBlue Software, features contact management, social media monitoring, email forwarding, communications tracking, to-do lists, the ability to create lists, reports, and Web forms, and integrates seamlessly with Google Contacts, Freshbooks, MailChimp, Shoeboxed, and Zendesk. These features, combined with some of BatchBook’s unique offerings, might make it the most powerful social monitoring/CRM tool around.
First and foremost, BatchBook is a contact management powerhouse. It makes it possible for you to track your business, personal, and social media contacts and share them, if you like, with team members or coworkers. You can create a database from the ground up, or import your contacts from any of several different existing systems. BatchBook has a great feature, which they call “SuperTagging”, which you can use to create custom fields that’ll let you monitor the information that’s important to you, not just those that conform to the software.
Its social media monitoring helps keep the lines between personal and business contacts on social media channels clear. For each of your contacts, you can see their most recent tweets, blog posts, as well as their LinkedIn profile.
Another cool feature is the ability to track communications. If you want to know the last time one of your team members contacted a client, you can see it in BatchBook, whether it was an email or phone call, you’ll have a complete record of all of your communications with your clients. And with BatchBox, your emails can get forwarded directly to BatchBook and attach them to your contact, so you’ll know exactly where you stand at all times.
BatchBook gives you the ability to collect information about your clients and other business-specific information. Not only does it do that, but it gives you an easy-to-use system with customer support that’s second-to-none.
Got the contact management blues? Get BatchBook.
Did you hear? On February 9th, Google launched its newest web-based gem: Google BUZZ.
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So, you’re using social media tools on The Web. That’s great! You’re on Twitter. Facebook. FriendFeed. You read blogs (and write them, too, hopefully). You upload pictures to Flickr. You have information up the proverbial wazoo. How do you keep track of it all? How can you keep from drowning in a sea of information?
