Posts Tagged ‘Intero Real Estate Services’

Healthy Saturdays: Catch your Zzzz’s

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We have all pulled the occasional all-nighter to complete deadlines or have sacrificed sleep in order to squeeze more into our busy lifestyles.  Many of us at times have also had difficulty falling asleep, staying asleep or sleeping in.  When people get less than 6 or 7 hours of sleep a night, disease risk increases.  According to some estimates, 90% of people with insomnia, a sleep disorder characterized by trouble falling and staying asleep, also suffer from some other health condition.  In a study throughout two decades of over 10,000 British civil servants, participants who had cut their sleep from 7 to 5 hours or less per night were found to have nearly doubled their risk of death.

What Does Sleep Do For You?
-Maintains a healthy heart. Lack of sleep has been associated with worsening of blood pressure and cholesterol, risk factors for heart disease and stroke.  A 10-year study performed by Harvard University tracked the sleep habits and health of more than 70,000 middle aged women, accounting for factors like age, weight and lifestyle.  The women who slept less than 5 hours per night were 40% more likely to suffer heart disease than those who slept an average of 8 hours.   A study from the American Heart Association reported that teens who slept less than 6.5 hours a night were more than twice as likely to have high blood pressure.

-Reduces inflammation and cancer precursors. Inadequate sleep elevates the body to a state of alertness, which increases blood pressure, production of cortisol and other stress hormones.  Elevated stress hormones raise inflammation markers in the body, contributing to cancer, diabetes and heart risk.  Recent studies suggest that sleep is not only affected by nighttime light exposure (eg. TV, computer screens) but also that light exposure may contribute to cancer development.  Light interferes with secretion of melatonin, a hormone that influences circadian rhythms by causing sleepiness.  Melatonin also appears to suppress tumor growth.

-Improves alertness. Lack of sleep can affect our interpretation of events and the ability to make accurate judgments.  People may feel they’ve adapted to sleep deprivation yet testing on mental alertness and performance in these individuals reflects cognitive decline.  According to Mark Mahowald, neurology professor at the University of Minnesota Medical School: “One complete night of sleep deprivation is as impairing in simulated driving tests as a legally intoxicating blood-alcohol level.”
-Boosts memory. A process called memory consolidation occurs during sleep, mostly during deep REM phases.  While the body rests, the brain processes events from the day, connecting experiences, feelings and sensory input.  These “sharp wave ripples” transfer learned information from the hippocampus to the neocortex of the brain, where long-term memories are stored.

-May aid in weight loss. The hormones, ghrelin and leptin, which regulate appetite, are disrupted by lack of sleep.  Ghrelin stimulates hunger, and leptin signals satiety.  Shortened sleep time not only affects these hormones but also stimulates cravings for high-fat, high-carbohydrate foods.  A study by U.S. scientists found that people who slept less than six hours a night were 4.5 times more likely to develop abnormal blood sugar readings in six years compared with those who slept longer.  In fact, just one sleepless night can hamper the body’s ability to use insulin to process sugar in the bloodstream.  Repetitive sleepless nights can eventually lead to type 2 diabetes.

-Reduces risk for depression. Sleep impacts serotonin and affects mood.  In a 2007 study of 10,000 people, those with insomnia were 5 times as likely to develop depression as those without.  Poor sleep and depression often feed off one another: sleep loss can aggravate depression while depression makes it more difficult to sleep.

-Helps the body repair. While sleeping, our cells produce more protein, which allows them to repair damage caused by stress, UV rays and other harmful exposures.  Sleep loss causes the body to release too little human growth hormone, which promotes growth in childhood and helps increase muscle mass, thicken skin and strengthen bones with age.  Excess cortisol from chronic loss of sleep can break down skin collagen, leading to early aging, pale skin, fine lines and dark under-eye circles.

-Regulates libido. Sleep-deprived men and women report lower libidos and less interest in intimate encounters due to depleted energy and increased tension.  Men with sleep apnea, a respiratory problem that interrupts sleep, also secrete abnormally low levels of testosterone.  Women with this condition reflect low levels of progesterone.
Moral of the story?  Catch your Zzzs!

Be the Difference.

Contact Kira at kira@proanox.com for news about upcoming events at the end of May, including a Myth Madness Workshop and a Wellness Showcase at ProAnox!


Intero Cool Apps: Leave the Pen and Paper at Home with Open Home Pro

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So you’re in the middle of setting up for your first open house of a property that just went on the market.  You’re expecting at least 150 people to come through the house today.  You’re just setting out the beautiful appetizer plates you had put together when it dawns on you; you forgot the sign in sheet.  What are you going to do?  You have 5 minutes to make a decision, do you flip a flyer over and scribble at the top Name, email address, phone number with the hope you’ll be able to read everyone’s handwriting? Or do you run out, put a sign on the door saying “Be Back in 5” to print out a sheet at the nearby kinkos knowing you may miss that first big wave of people who are always right on time? Absolutely Not!  You open your iPad and simply download Open Home Pro.

Open Home Pro helps manage all of the leads you meet at your open houses.  You no longer have to wonder if that email address is sallymay@gmail.com or sallymai@ymail.com.  With Open Home Pro, each visitor can type in their information and with a few prompted questions, you will have all the information you need to do a well-informed follow-up.  In fact, Open Home Pro will automatically send your follow up for you.  This feature really comes in handy when a price reduction occurs or there’s a change with the property.

Open Home Pro will also help you qualify buyers and let you know which leads are worth following up with on certain properties.  Your buyers will have the opportunity to view the property in detail on their mobile device without any issues.  Open Home Pro’s listing feature allows for unlimited photos giving your leads the most information possible about their potential new home.

With all of these great benefits no wonder it’s the 1# most downloadable app for real estate agents.


Thursday’s Thoughts: A New Strategy For An Old Favorite

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While I was at the Real Trends Gathering of Eagles in Dallas, Texas a few weeks ago, not only did I get a chance to meet Roger Staubach but I also had the pleasure of meeting Paul DePoesta, currently the Vice President of Player Development and Scouting for the New York Mets.  Now you may know his story better through the name Peter Brand which was the name used in Michael Lewis’ book,  Moneyball, and the movie, to describe DePoesta’s influence on the quintessential American sport.  Paul DePoesta is the statistician and baseball executive who was the foundation of both projects.  They both document how major league baseball was changed forever through the careful measurement of performance.  He used sabermetrics (the mathematical and statistical analysis of baseball records) to strategically recruit players and associate a true value with them.

DePodesta, who graduated from Harvard with a degree in economics, had no traditional baseball background.  His first baseball job was the van driver for The Cleveland Indians in 1996 (the Minor League Indians, not the Major – and no, I’m not kidding).  He spent three seasons there moving up to an advance scout for two years and, in his final month with the club, he was appointed to Special Assistant to General Manager John Hart.

In 1999, he joined the Oakland Athletics organization as an Assistant to General Manager Billy Beane.  Here is where the game started to change. The A’s were not doing very well and the leadership team was ready to try something different. They started thinking in terms of “If we weren’t already doing it this way, is this the way we should start?  After much thought, they basically ended up taking everything they thought they new about the game and threw it out the window.

They created a completely new metrics to recruit players that would make them a winning team.

Items that were important in this new system included:

  1. Each player brings something to the table.  They each have diverse skills on and off the field
  2. Consistency across the board in all parts of the organization
  3. Develop players to play the way we want them to play
  4. Believe in the new system and have conviction in the process
  5. Be relentless in asking the naive question.  Make no assumptions
  6. Continue to stress test the process even through successes
  7. And most importantly – Be open-minded

They looked outside of baseball to see how other businesses/organizations dealt with processes.  They promised to be honest with their outcomes and reviewed them whether they were good or bad.  They got their arms around the inefficiencies and uncertainties and did what they could to manage them.  They stopped relying so heavily on luck and intuition and instead looked at actual facts, and statistics. They changed the way the game works and helped the Athletics to become a stronger team.

If you have yet to see the movie or read the book, I highly recommend it. While the character of Peter Brand is not exactly Paul DePodesta, you definitely get a sense of what an amazing person he is.  See the pictures below and you will see Paul is no Jonah Hill.


Weekend Wellness: Focus on the Positives

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Recently, a client forwarded a study to me about focusing on the positives in a diet.  Some studies indicate that if on a diet, one focuses on what you CAN have instead of all the “do not’s” and “can not’s”, one is 40% more likely to lose the weight and keep the weight off!

I loved this!

When we start a fitness and weight loss plan, often we think of what we will be restricted in.  Such as, no more pizzas, no more beer nights, no more French Fries, no more lounging in front of the TV and before we know it, all we think about is “no more fun”!

How about if we spin that to what we can have more of?  We can have more exotic fruits, we can eat more volume of vegetables, we can enjoy interesting types of fish and shellfish, we can also get in good enough shape to hike and see new places.  We will be able to enjoy our vacations and family times more because we will be in shape to explore trails, walk around new city sights for hours at a time and play with our children.

Once we eat healthier we feel better.  Once we feel better we enjoy more things!  Sure we can have the occasional ice cream, yummy wine or slice of pizza as a super treat!  That’s almost as much fun to look forward to as feeling fit and healthy.


Monday Morning Mojo: The Tiny Black Dot

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If I were to make a little black dot on an 8 1/2 x 11″ piece of white paper and show the sheet to a group of people and ask them what they see, the majority will say that they see a black dot. The majority will say that they see a black dot. Very few, if any, will tell me that they see a white sheet of paper with a tiny black dot.

We tend to look at our lives in very much the same way. We have our health, enough food to eat, a job that pays the bills and allows us some leisure activities, but we don’t focus on that. We don’t appreciate that.

Instead, we concentrate on the tiny black dot – the 10% in our lives that we don’t like or the things we wish we could change. By concentrating on the 10% that represents our problems or things we don’t like, we develop a negative attitude and feel lousy. Plus, there’s a universal principle that comes into play: we attract what we think about most.

By focusing on what is lacking in our lives, we create more experiences of scarcity.

Think about your life. Are you paying too much attention to the 10% that isn’t what you want it to be as opposed to the 90% that’s going well? I’m not saying we should ignore our challenges or things we’d like to change. But if we paid a lot more attention to the 90% that IS working, we’d have a better attitude and we’d get better results.

When it comes to your job, do you concentrate on all the positive aspects of what you do, or do you gripe about how much money you make, your co-workers, or the fact that someone else got the recognition and rewards you wanted?

What about the basic necessities of life? Do you feel gratitude every day for the food you eat, the clothing you have, the roof above your head or do you take all of these things for granted? Worse yet, do you complain that you don’t have more?

And let’s not forget your body and your health. How much time do you spend thinking about what IS working? Your body is a miracle, make no mistake about that. There’s nothing “ho-hum” about your body and its day to day operation.

Albert Einstein once said that there are two ways to live your life – one way is as though nothing is a miracle – the other is as though everything is a miracle.

Most of us walk around with a ho-hum attitude about the miracle of our bodies. We treat this amazing creation as if it’s no big deal.

Consider this: your heart is only the size of a fist and yet it pumps blood through your body. Every day, the heart pumps about 2,000 gallons of blood and beats about 100,000 times. That’s just in one day.

In one year, that amounts to 36,500,000 beats. And in most cases, the heart just keeps on beating 36,500,000 times a year for many decades. Stop for a moment and recognize the enormity of this miracle.

And, of course, you don’t have to change any body parts or beat your chest manually to keep your heart going. It automatically beats and sends the blood through your body with no effort on your part.

Now, let’s consider your brain. The brain and spinal cord are made up of many cells, which include neurons. There are about 100 billion neurons in the brain. 100 billion! Neurons are nerve cells that transmit nerve signals to and from the brain at up to 200 miles per hour. Isn’t this amazing?

Of course, your ears … your eyes … well, I could go on all day about the miracle of your body and how we take it for granted. Just one final example to drive the point home: When you get a cold and have difficulty breathing for a few days, I bet you’ll often tell everyone that you are congested and don’t feel well. When the cold clears up in a week and your breathing returns to normal, you probably don’t say: “My breathing is perfect today! I’m able to get all the oxygen I need!” Why does it make sense to complain about your breathing for the one week it is impaired … while failing to acknowledge the other 51 weeks when your breathing is full and healthy?

Stop taking this incredible body for granted. Appreciate all the things that ARE working! You’re a walking miracle, and part of an extraordinary universe.

Some of you may feel that ignoring the black dot is not the answer – and that you need to focus on the black dot to improve certain conditions in your life. Well, if you choose this route, here are three strategies you could use:

1. Worry about the black dot.
2. Complain about the black dot.
3. Take some proactive steps to eliminate or reduce the black dot.

The only strategy that makes sense is #3. Yet many people select strategies #1 and #2, which only makes them more miserable.

Be brutally honest with yourself. Are there any areas of your life where you’re ignoring the large white sheet and seeing only the tiny black dot? Do you see the faults of those at work or at home, and seldom affirm people for their positive contributions to your life? If you’re like most of us, you have an abundance of blessings, yet you’re often blind to them.

If you’ve been staring at some tiny black dots recently, take responsibility for that. And recognize that nobody is forcing you to keep your eyes on the black dot. You’ve developed the habit of focusing on the negative and your life (and the lives of those around you) will be greatly enriched if you start to shift your vision toward the white sheet.

You have a choice. You can keep staring at the black dot and telling others about all the things that are wrong in your life, or you can begin to appreciate your many blessings. Sounds like a pretty easy choice to make, doesn’t it?


Cool Apps: Floor Plans At The Click Of A Button

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Now here’s an app you can really use.  As real estate agents, I know you are always trying to set yourself apart from the competition, using different colors for your brochures, adding stylized photos, and changing up the location of information.  Here’s another great one to add to your list that will definitely make you stand out.

When people pick up a brochure, they want to see the inside of the house.  Why not give it to them with a full home layout.  That’s right! MagicPlan can help you create full indoor floor plans of your home to use on your website, brochures, and other marketing materials simply by using your iPhone or iPad.

First things first, before using MagicPlan make sure you watch the intro video.  It will be extremely helpful.  When you’re ready to start your floor plan, simply stand in one spot in the center of the room, move the camera around tapping on the screen to label corners and doors. It doesn’t even matter if furniture is in the way.  Floor plans can be emailed to you in PDF, JPG and DXF format or publish an INTERACTIVE FLOOR PLAN on the web.

Just think a professional looking floor plan without picking up a measuring tape, moving furniture, or drawing.  Just point and shoot.  The whole process takes only a matter of minutes.

The floor plans the app creates are available for free, but only for non-commercial use. For commercial use (and to remove the watermark), subscription plans are available, as is enterprise pricing.

So go out there and start creating your floor plans!


Healthy Saturdays: Muscle Milk: More Saturated Fat than a DONUT??

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“Do you have Muscle Milk?” is a common question supplement retailers hear from customers.  Sure, everyone loves the desert-like taste of both the powder and liquid shakes and the candy style protein bars, but at what cost?  Are consumers informed about what they’re putting in their bodies?

A suit was filed last summer against Cytosport for false nutritional advertising.  The plaintiff, Claire Delacruz, claimed that Muscle Milk bars were high in saturated fat and low in vitamins and minerals.  In fact, one chocolate peanut caramel bar contains 300 calories and 8g of saturated fat.  One chocolate muscle milk ready-to-drink shake (14 fl oz) contains 230 calories, 9g of total fat and 430mg of sodium (sodium recommendations are <2300mg daily).  Although the total carbs and sugars are low on the label, ingredients include vegetable oils, maltodextrin, crystalline fructose, natural and artificial flavors, acesulfame potassium (a calorie free artificial sweetener) and sucralose.  In other words, a lot of substances that are associated with disease are contained in one bottle of what is supposedly “nutritional.”

A glimpse at nutrition facts for a standard chocolate frosted Dunkin donut reveals 270 calories, 7g of saturated fat and 340mg of sodium, not too far from a serving of Muscle Milk, yet no where does Dunkin donuts claim to be healthy.  Cytosport, on the other hand, states of their Ready-To-Drink shake “it is a protein-enhanced functional beverage that promotes sustained energy, lean muscle growth and recovery from exercise with a milkshake like taste.  Muscle Milk provides a precise blend of 25 grams of premium protein, healthy fats, good carbohydrates and 20 vitamins and minerals in a lactose-free, gluten-free formula.  Muscle Milk ready to RTD (Ready to Drink) is an ideal nutritional choice whether you are a performance athlete, on a diet, or simply desire to maintain lean muscle mass.”  With a claim like that, who wouldn’t want to try Muscle Milk?

The FDA sent a warning letter to Cytosport on June 29, 2011, stating that their products were misbranded due to nutrient claims without following legal guidelines of such claims.  The FDA stated that to be considered “healthy,” foods must have a “total fat content of 3g or less per reference amount customarily consumed (RACC), 1g or less saturated fat per RACC, and no more than 15% of calories from saturated fat.”  Cytosport was also critiqued by the FDA for claiming 0g trans fat without including an adjacent disclaimer of “See nutrition information for fat content.”

Cytosport countered the argument by claiming that “many healthy, nutritional products contain some amount of fat” and that their products contain levels below recommended daily amounts.  Delacruz is in the process of revising her arguments before the judge makes a final decision on the case.  Stay posted.  ..And maybe think twice before believing nutritional claims and trends.

Be the Difference


Monday Morning Mojo: Ask For Forgiveness, Not Permission

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“What should I do?”…”what do you think?”…”let me give that some thought?”…”I will get back to you on that”…”let’s have a meeting so we can get everyone to agree”…blah blah blah.  So nothing ever happens.

Being decisive is one of the biggest keys to success…while procrastinating is one of the biggest success killers.  However, being decisive is something we have to train ourselves to do because it is not natural for most people while procrastination comes naturally.  Unfortunately, most of us are conditioned not to be decisive because we don’t want to offend anyone, we are afraid of making mistakes or we just don’t want to take risks.  It’s so much easier to just not make a decision…go along to get along.  I see people every day that just sit there and think, procrastinate, and ponder what to do but never actually do anything.  Unfortunately, they never get any closer to the things they want.  The reality of it is not making a decision gets you farther away from what you want because in life if you are not changing and improving every day, you are slipping back.  Remember what JFK said “Change is the law of life…and those who look only to the past or the present…are certain to miss the future.”

What all of us need to do is figure out our goals and then write down specifically what we need to do to accomplish them.  Put those specifics into our schedule, and then make a commitment to JUST DO IT!!!!!  No more waffling…no more waiting…no more putting off what you need to do to get what you want.  At the beginning of each day, review your goals and specifically what you need to do, then simply just do it.  Then, at the end of each day, review your goals and specifically what you need to do and compare that to what you did today.  Is it in alignment?  If not, why?  Once your day is over, recommit yourself and then start again the next day.  Do this day in and day out…before you know it your goals will become a reality.  Just don’t give up…remember it is the accumulation effect of doing it over and over again that will get you what you want.  It will typically come out of nowhere just about the time you are ready to give up and throw in the towel.  Don’t!!!!  Push through the pain and the doubt at all cost…success is just on the other side.  It requires breakdowns for breakthroughs.  Just remember that is part of the process of getting better.

Ask for forgiveness…don’t ask for permission.  Make it a great week!!!!


Thursday’s Thoughts: The Ritz Carlton Service Values

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Last week I attended the Realty Alliance: Managers Executive Programs in Atlanta Georgia.  There I had the pleasure of attending a meeting lead by Horst Schulze, past President and COO of Ritz-Carlton.  As I’m sure you know, Ritz-Carlton is known across the globe for their impeccable service and Schulze was the man who started it all.  Service was so important to him that when the first 30+ hotels opened, Schulze trained everyone from the dishwasher to each and every house keeper.  He instilled the following 12 Service Values in each of them which are still guidelines to today’s Ritz-Carlton employees.

Service Values

I am proud to be Ritz-Carlton

  1. I build strong relationships and create Ritz-Carlton guests for life.
  2. I am always responsive to the expressed and unexpressed wishes and needs of our guests.
  3. I am empowered to create unique, memorable and personal experiences for our guests.
  4. I understand my role in achieving the Key Success Factors, embracing Community Footprints and creating The Ritz-Carlton Mystique.
  5. I continuously seek opportunities to innovate and improve The Ritz-Carlton experience.
  6. I own and immediately resolve guest problems.
  7. I create a work environment of teamwork and lateral service so that the needs of our guests and each other are met.
  8. I have the opportunity to continuously learn and grow.
  9. I am involved in the planning of the work that affects me.
  10. I am proud of my professional appearance, language, and behavior.
  11. I protect the privacy and security of our guests, my fellow employees and the company’s confidential information and assets.
  12. I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment.

Much of the Ritz-Carlton’s success has come from these service values and the consistency of instilling them into each and every employee.  Keep these in mind as you go about your everyday business. They can certainly be applied to your interactions with customers, other agents, and vendors.