Posts Tagged ‘Intero Real Estate’

Thoughts on Leadership: Leaders, born or made?

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“If we treat people as they are, we make them worse, but if we treat them as they ought to be, we help them become what they are capable of becoming.”  -Johann Wolfgang von Goethe

People often ask the same three questions about leadership:

  1. Can anyone really become a leader?
  2. Is leadership a quality you either have or don’t have?
  3. Aren’t leaders born that way?

On the surface, it may seem that leadership is innate. But it’s not. Leadership is developed over time. In fact, the best leaders are those that have grown through experience, not those who were born into powerful positions.

Look around and you’ll notice that more leaders are created through time than just born that way. The U.S. military, for example, is full of recruits who often – though not always – come from troubled childhoods. Many in the Army, Navy or Marines have not attended college. Most often, they would seem to be missing the essential ingredients to succeed, yet many times these recruits go on to display great leadership as their careers evolve.

As Warren G. Bennis says in a famous quote about leadership, “the most dangerous myth is that leaders are born, that there is a genetic factor to leadership.”

Leadership takes a lifetime to learn. There are always ways to improve, skills to pick up, and lessons to learn. A leader constantly reflects on life experiences, learns from them and builds them into skills. That collection of skills comes together to produce results.

“Leaders are made rather than born.”

The only born ingredient in the leadership recipe is desire. The desire to lead creates the motivation that drives leaders to lead. Everything else they learned along the way.

So the next time you’re admiring someone who would seem to be born with leadership qualities, think about what life experiences may have contributed to their strengths. Reflect on your own challenges, how you reacted, and how you can learn from those experiences.

This process is essential to your leadership success.


Wednesday Wellness: All or Nothing…

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The other day I was going to my workout and was caught in some heavy traffic. Hesitant to make it to my appointment late, I considered not going at all and saving myself the face to face embarrassment of being 20 minutes late. I ran through all the excuses in my head of why calling and canceling my appointment with my trainer would serve me, as well as my trainer, best. I mean, why bother going late, if I could only train 40 minutes instead of 60? Isn’t that a waste?

I think the real reason I tried to talk myself out of it was that I didn’t want my trainer to be disappointed in me. Talking myself down from the ledge, I knew that he wouldn’t. In fact, he’d be MORE impressed that through a challenging day, I still showed up. So…I DID. I relished the 40 minutes I had and felt fantastic afterwards and (after the first 2 minutes), didn’t miss a beat!

Now, do I wish I would have been able to make the full hour? Of course! But, in life, we often run into so many obstacles which throws us off our schedule, that if we always gave in to the “all or nothing” mantra most of us would do “nothing.” In fact many of us do just that…Nothing!

I can think of multiple situations where either I or a client of mine was running late. Quite honestly, if a client of mine runs late, I’m ok with it; as long as he or she is also ok with it and it doesn’t make me late for someone else! I’m always happy when someone “shows up.” That shows commitment.

In my perfect world, I would wake up, energized and full of zest and arrive early for every appointment. I have and I try and do just that! However, as much as I try, sometimes “life” gets in the way and when it does, I reconnected and think how important it is to do what I can and simply show up, even though I wasn’t on time. When I have done this I’m always glad I did!


Cool Apps: Xobni Puts Organization Back into Email

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Beyond all the cool, new apps that do cool new things, there are some apps that help us transform the bread and butter mundane things that are critical to our everyday business processes.

Take Email. Though obviously not a new and exciting technology, few of us can live without it. The problem is, it’s often inefficient and sucks up a lot of time maintaining it. What if there was an app that helped us organize it and allowed us to mine its rich data as well – the currency of our modern livelihood?

Ask and you shall receive. Xobni turns your inbox inside out – in a good way. The Outlook plug-in simplifies email management and helps you make the most of your email and time spent on it. It’s easier, faster and more intuitive than your standard out-of-the-box inbox.

What does Xobni really do? It enables faster, more accurate search of your inbox, for starters. And it brings together contact information right beside every email message.

Xobni’s best feature is the easy access it grants to information you will use. For instance, say you get an email from someone whose contact info has not been stored in your contacts folder. No need! Just glance over at the side of the email and you’ll see this person’s contact info nicely organized for your use. You’ll also see links to their Facebook and Twitter accounts if they have them.

OK, this feature may be even better: trends reporting. See who sends you the most email, who sends the most email that you delete without reading, who sends the most email that you consistently respond to. Folks, this is real-time intelligence for your email, which, if used right, can cut some serious time suck that clogs up your life.

Best of all? Xobni requires no additional input from the user. You just plug in and poof … you’re off and running. It’s kind of like slapping a CRM tool right into your Outlook. Only now you don’t have to mess with importing contacts and learning a new platform.

Xobni’s basic version is free and it costs $29.95 for the Plus version. The company also recently launched a mobile version for the Blackberry that costs a one-time charge of $9.99.

Don’t hate email, but do make it smarter and work harder for you. You’ll be much happier for it.


Thursday Thoughts: Leaders Inspire

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“Before you can inspire with emotion, you must be swamped with it yourself. Before you can move their tears, your own must flow. To convince them, you must yourself believe.”
                                                                                                             -Winston Churchill
 
The ability to inspire people to reach new heights is a strong attribute that top-notch leaders possess. Passion and purpose, along with solid listening skills, are characteristics that lead to inspiration. Communicating that passion, purpose and meaning is what helps to establish an organization’s culture.
 
Success in inspiring people requires trust, vision and care. Employees must trust their leader, see a clear vision for the company to move forward and a plan for getting everyone there.
 
That trust is critical. People are not willing to recognize someone as their leader unless they trust them, not just intellectually, but ethically and morally as well. Likewise, people won’t follow someone unless they’re convinced that person knows where they’re going.
 
Inspiration requires a leader to show by example rather than telling others to be inspired. Here are five ways to instill trust and inspiration in others:
 

  • Include others. People need to feel closely connected to the actions and process that lead to decisions and the accomplishment of goals.
  • Feel passion and share it. The inspirational leader is passionate about the vision and mission of the organization. This leader is able to share that passion in a way that spreads it to others.
  • Possess genuine integrity: Integrity inspires others to follow.
  • Listen. When others feel you are listening to their opinions and needs, they will be inspired to work with you.
  • Provide solutions. An inspirational leader gives people what they want within his or her capabilities.

So, you might ask, how can you become an inspirational leader?
 
Realize that inspirational leadership is a fundamental shift in your state of mind. Understand how important personal appreciation and recognition is to maintaining a motivated workforce. Once your team has an inspirational vision, involve everyone in how you will achieve this picture of success.
 
You can build a personal brand identity as an inspirational leader by embracing the mindset that you will be the one who brings out the best in your people.
 
Choose to be an inspirational leader today and convert work into purpose.


Wednesday Wellness: Little Goals to a Better Life

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Often we look at big bench marks in our fitness and nutritional accomplishments as our sole measures of success. Although it’s good to acknowledge the big successes; it’s equally empowering to think about the small every day accomplishments we have integrated in to our lives as a result of training for the BIG goals we have worked SO hard for!

For instance, if you’ve been working out consistently, do you consider how easy it is to climb the stairs at a moment’s notice or grab 2 bags of groceries at the same time without thinking twice?

How about the friend who calls you up last minute and asks you to join him or her on a hike? All you need to do is grab your shoes, water bottle and headset and you are good to go!

Then there’s the football party (the season is here!) and you can safely navigate through the chips and dip and find something healthy without having a panic attack.

When we have worked so hard for big goals, we sometimes forget to take notice of the little endeavors which have created a very healthy day to day lifestyle. There’s always another mountain to climb – they make life interesting at the least; but remember to relish all the little ways your life is better because of the bigger picture!


Monday Mojo: Amy’s Inspiration

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It’s been 4 years since my cousin Amy passed away from breast cancer at the age of 41. In the final year of her life she received Monday Morning MOJO every week and loved it. We shared thoughts back and forth via e-mail many times after I would send it. This is the MOJO I wrote after she passed away on my flight back home from her memorial service. I have made a commitment to send this out as a Monday Morning MOJO every year at this time as a tribute to Amy and her life. I think there are great thoughts in this MOJO that one can never hear too often.


I walked into my home on Saturday night from one of the most emotionally draining experiences of my life.

Attending and presenting a reading at the funeral of my 41 year-old cousin, Amy.

Amy was beautiful, healthy and living the American dream. She had a storybook marriage and two beautiful daughters (12 and 14) when tragedy struck sixteen months ago.

In the words of her daughter, “It was a clear blue spring day – well, at least it was outside, because inside it was raining. We felt sadness and disbelief from the bad news. Not just regular bad news – but the kind where your life seems to fall apart in just two simple minutes. We listened closely to mother as she whispered, ‘Its cancer,’ and immediately feelings of shock, anger, and fear rushed through us all.”

Under her tears her daughter said faintly “Just never lose faith. Nobody knows what it’s like until it happens to them. And when it’s YOUR Mom how you view the world begins to change. You look at the mountains and now see their magnificence, just as seeing my Mom smile became everything to me. I started to appreciate life so much more. During those final months we would spend time gazing at the night sky, and I treasure everyday what she would say, ‘I love you more than all of the stars in the sky.’ Looking back at how it used to be, and how it would have been, and how it’s going to be without her by my side – truly it will never be the same.”

Her words I repeated over and over in my mind. It felt as though someone had shook me – forcing my eyes open to see the world for what it really it was. Forcing me to take a hard look at the ultimate truth, the truth that has the power to wake us up and make us live before it’s too late.

“Amy is gone,” the truth told me quietly, “and someday you will be, and so will all the people you love – it’s just a matter of time.”

So I ask you – are you doing what you want to do right now with your life, or are you putting off living your hopes and dreams because you think there will always be a tomorrow? If my cousin were here she’d tell you differently, she’d say “there will come a time when tomorrow doesn’t come, and you are wasting your time if you are not loving and laughing and enjoying your days now, while you can.”

This leaves us with a choice – we can delete this message because we find it too depressing, or we can let this message be a force that pushes us over the tipping point into the life we dream of. That is most often what it takes, something so strong it carries us past our fears and doubts and the terrors that come when we think about finally doing the things we’ve been dreaming about for so long.

Let Amy be your inspiration this morning. And realize she had a great life, doing the things she loved, with the people she loved – and she would want you to do the same.

I’ve heard it all; it’s just not possible, I’ve got obligations, responsibilities, and don’t forget the economy, and of course the - I can’t just DO what I want – I’ve got a job, bills, yada yada yada…

All those excuses mean nothing when your time comes, and who knows when that might be. All I know is the days are passing quickly and now is the time to do what YOU KNOW you need to do. Don’t put if off, or you may just be too late.

We will miss you Amy.


Thursday Thoughts: Listen with a Leader’s Eye

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One outstanding quality of a great leader is excellent communication skills. But what exactly makes a great communicator? 

Using an excited tone of voice? Being able to use your body language with your words? Adding just the right amount of humor? Having a strong voice? Maintaining eye contact? Brilliant stories? An abundant vocabulary?
 
Most definitely, all these skills are very valuable and should be perfected daily. But none of these amount up to the single most important part of communication in a leadership situation:
 
Listening!
 
Why does leadership mean listening?
 
A leader must listen closely to the world around him or her to be able to react to it.
 
Business leaders all over the nation are asked about communication and one theme comes up repeatedly – great leaders are great listeners. Extraordinary men and women apply feedback, listen to opinions, and act on that intelligence.
 
Genuine listening generates respect, understanding and trust between talker and listener. Great listening skills are an important resource, educate, build business, innovate and motivate. In particular, employees like, and respond better to, supervisors who they think are listening to them.
 
Pat Croce, a nationally renowned motivational speaker explains in his book Lead or Get off the Pot, the Seven Secrets of a Self-Made Leader pg. 120-121, “The best listeners are those who learn to listen with a leader’s eye. This supernatural-sounding skill doesn’t call for magic spells, but when it’s practiced and consistently applied, it does lead to magical results.”
 
Listening skills have always been important in the workplace. View the possibilities. Observe the body language behind the words and identify the emotions. Listen with an eye toward making a connection. And keep all lines of communication open to all things. If you keep the big picture in mind, you will listen with a leader’s eye.


Wednesday Wellness: Pivot

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Have you ever felt stuck? Not just a little bit, but a whole lot? Try as you might, and though you want to, and know that you should, you find that you just can’t get unstuck? To make matters worse, you get frustrated with yourself because you just can’t get out of your own way? So you find yourself even MORE stuck in trying to get unstuck. Can’t you almost feel the aggravation seeping out of your pores?

Frustrated? Most people are! But, what if you were able to “pivot?”

I’ve written about it many times. Basically, it is all about turning a negative thought or situation into a sort of silver lining and finding a way to receive something positive out of your negative experience.

But what happens when you haven’t been able to get into the right frame of mind to pivot? You know you want to, you know you should, but you are in that in between place of leaving the negative thoughts and embracing the positive ones and can’t quite reach the positive place your mind believes you are supposed to be?

We get stuck in the aggravation of the “process” and become impatient in wanting to reach the pivot. We find it’s not our habit – yet – and we leave one negative place to end up simply creating another negative experience. Therein lies the never ending cycle of creating the negative course of action.

But what happens if we learn how to embrace the act of change and accept the metamorphosis and accept that the in between is actually an integral part of the process? Quite possibly, the pivot we are searching for or the “expectation” we have decided upon, isn’t what we are meant to experience. Instead, maybe it’s the process itself which is our pivot, and the lesson of that in between stage is our teacher.

Heavy stuff for a Wednesday Wellness, but if you are in the “middle ground” and frustrated that “it” hasn’t quite happened for you yet, consider looking at what you can learn from the stage you find yourself at and you might be supposed to find that you already arrived at your pivot.


Monday Mojo: If only I was there a little earlier…

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I had to get my car serviced recently and I always make sure I get it dropped off first thing in the morning – typically by 7 or 7:30am – I want to beat the rush.  However, it was one of those crazy mornings and I couldn’t get there until close to 8am, and it was like I was dropping my car off in the middle of a blue light special.  When I drop my car off between 7 and 7:30, there is no one there. I zip in and out in a few minutes, but when I was there at 8am there was a line fifteen cars deep.  As I sat in my car anxiously for thirty minutes waiting for the next service representative to show up I chuckled to myself thinking this will be a great MOJO.

Simply it’s more crowded when you do what everyone else is doing. You’ll find the lines are longer, what you’re doing takes longer, there’s more demand for the same thing so you get less, it’s more stressful, you are not in control, and so on.

Isn’t that how everything in life is?  If we choose to follow the pack (and be normal) there’s less to go around because there are more people. When you push yourself to be slightly ahead of the pack, there typically is the same amount, or more, of what you want with a lot less people going for it.  So not only is it easier to get what you want, but it’s also stress free.

In observation of both types of people – I’ve found there is only a slight difference in the habits of the ‘normal’ and the ‘ahead of the masses’ personality. So often we think in order to get what we want in life we have to make a radical transformation. Yet in reality, just being slightly more disciplined and pushing-it a little more will put you ‘ahead of the masses’.

If I had dropped my car off at 7:30am, I would have been out of there and on my way five minutes later. Arriving only thirty minutes later, at 8am (with the normal crowd), what should have taken five minutes, took nearly an hour. By the time I finally got out of there it was 8:50am. Not only did it cost me more time, but for the rest of the day I was late and scrambling for my next appointment. The entire day I felt like I was behind the eight ball, it was exhausting.

Now here is the scary part. If you are one of those who are chronically late for everything – think about what you’re getting. Life’s leftovers – the stuff no one else wanted. So begin by being on time, and then focus on being a little early and being a little more disciplined. Being a little bit ahead of the crowd will get you way ahead in the end.

Think about the people who may have what you want in your life. They may have a lot more, but do they really do that much more than you?  Usually not, usually they simply know how to stay slightly ahead of the masses.

Life is crowded and tough in the middle. Life sucks in the bottom 25%, and is magical in the top 25%. Commit to being in the top 25%!

Make it a powerful and successful week!


Cool Apps: Kick Some Oomph into Your Social Media

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You’ve sat through a few workshops about using social media in real estate. You may already be tweeting, Facebooking, Friendfeeding. You’re digging in, trying new things, seeing what sticks.

By now, you may be realizing that your tweets and updates can get lost online as quickly as a single raindrop disappears into the ocean. You’re thinking: OK, now I’m doing it, but how do I break through all this noise?

This may not be what you want to hear, but how about trying another app? One that allows you to schedule your tweets in advance, track keywords, automatically follow those who follow you. One that helps you make the most of social media while not sacrificing all of your time. See, the thing about social media is that you try, try, try again, but that you also test, see what works, test, see what works, test, see what works.

SocialOomph is an app that can help you organize your social stream. It might be that you’re tweeting the right things, but at the wrong time. Or it might be that your tweets are not connecting to the right conversations – i.e., that the right people aren’t noticing them because they lack hashtags or keywords.

SocialOomph offers a way to get some insight into your twitter activities. It can also help you build your following by auto-following those who follow you, and direct messaging new followers.

The free version allows you to schedule tweets, track keywords and click-throughs, and create an extended profile, among other things. (See the full list of SocialOomph’s free features at the company’s website.)

The professional membership offers, in addition to the free features, the ability to find friends using keywords. You can also find influential followers – which are important as most people agree that it’s better to have fewer followers who are influential than more followers who are not influential. You get automatic spam controls and the ability to bulk upload and schedule a large number of tweets.

So you see – it may seem laborious to use yet another app for your social media outreach, but SocialOomph can really help you get the most of your activities in less amount of time.

Then you can spend more time doing what you love – selling real estate! And hopefully have more clients to work with in the process.