Posts Tagged ‘Intero Real Estate’

Thoughts on Leadership: Passion, Martin Luther King Jr., and Leadership Success

0 Comments

What is it about leaders like Martin Luther King Jr. that makes us remember and honor them for generations? What made him stand out from all the great orators of his day who shared his vision? What is it that tipped him from greatness to legends?

He, like other leaders share one thing in common: their amazing ability to inspire those around them.

Over the last few weeks, we’ve been looking at leaders whose inspiration and roots in the why of what they were trying to do led them to success. Like the Wright brothers and Apple founders Steve Wozniak and Steve Jobs, Martin Luther King Jr. was not alone in his quest at the time. There were others preaching about civil rights and spreading a similar message.

Simon Sinek discusses King’s leadership success in his book, “Start With Why.” In his book, he cites the reason leaders like King achieve phenomenal success tying back to a simple “golden rule” that he subscribed to that made him different than everyone else.

While most leaders or companies communicate from the perspective of what they do, people like Dr. King communicate around why they do it. They start with a belief. Everything they do and every way they act is built around it. Rather than selling a product they sell a belief which creates deeper, more meaningful connections with people.

Sinek even says that it’s not a person’s skill or opportunity that creates this type of success; it’s the combination of other characteristics that make up a great leader.

Great leaders:

  • Inspire people to act
  • Give people a sense of purpose or belonging
  • Are followed by people whom they have inspired, not swayed

A leader is nothing without followers. You can judge a great leader by how his or her people act. Great leaders inspire people to:

  • Have deep personal motivation to act
  • Be less likely to be swayed by incentives
  • Be willing to pay a premium or endure inconvenience, even personal suffering
  • Act for the good of the whole because they want to, not because they have to

I hope from this series you have learned that in order to be a great leader you do not need money or fame, the highest skills or best connections, you just need the right intentions and a lot of passion. If you find those things, people will follow you and truly be inspired to act.


Cool Apps: Never Miss a Crucial Follow-Up with FollowUp.cc

2 Comments

Many times in real estate sales, your livelihood depends on the follow-up. How many times have you witnessed a deal that never would’ve closed had you not followed up like an obsessed maniac? That’s just the reality of working with transactions that involve so many hands, and so many signatures.

But why risk missing that crucial follow-up that keeps your transactions moving? Persistence is an extremely powerful tool that makes things happen amazingly for your clients. And now you can trigger those follow-ups with a simple Gmail plug-in called FollowUp.cc.

Sweet, how does it work?

Visit FollowUp.cc’s website and sign up for the plugin. Once it’s all hooked up (really, there’s no wizardry beyond providing your email address, password and agreeing to a few things), the plug-in allows you to add a specific email address to an email’s CC field to determine how long to wait to send a follow-up email to anyone who is copied on the email. How does that work? Well, if you want a follow-up on July 30, you’d create an address jul30@followup.cc. If you wanted a follow-up in one week, you’d create 1w@followup.cc. The app creator provides a complete list of examples here.

FollowUp.cc also integrates with Google calendars and Salesforce for even more follow-up madness.

What’s it cost?

You can sign up for the free option, which allows you to schedule 25 follow-up reminders per month. Paid versions range from $5 per month for 100 reminders to $15 per month for 1,000 reminders.

Don’t use Gmail? Unfortunately, this week’s Cool App only works for Gmail or Google Apps users. Sorry folks. I did write about an alternative app called Boomerang that offers similar functionality back in December. Boomerang works with Gmail or Outlook. Check out that Cool Apps article here.


Thoughts on Leadership: Why Apple Inspires People

0 Comments

Like millions of other people, you’ve likely wondered out loud at some point, “What makes Apple so successful?” It is an extraordinary technology leader, founded and led by extraordinary men.

While it’s easy to explain what a company does or how an organization works, it is much more difficult to understand why. Why is Apple so driven not just to succeed, but to lead in consumer technology, to change the world and stop at nothing less? It is the why that separates amazing companies from mediocre ones – just as it’s the why that separates people who truly lead and inspire from those who are just in power positions.

Apple’s cofounders, Steve Wozniak and Steve Jobs, are great examples of influential leaders (not just men in positions of leadership). I’ve been reading about the common traits of true leaders in Simon Sinek’s book, “Start With Why.” By studying influential leaders, Sinek discovered they all think, act and communicate in the same way – they start with why, and that is what inspires people to follow them to success.

In 1979, best friends Wozniak and Jobs created the first personal computer. Why? What was their why? Wozniak built the Apple I with a vision of giving average folks the same computer power as big corporations. He wanted to help level the playing field in business. Before Apple I, computers were too complicated and expensive for the average individual; they were primarily used as a tool for privileged businesses. Wozniak’s why was to enable individuals to compete.

What about Jobs? What was his why? He was the salesman – an amazing one. He dreamed of building a company that would change the world. With just one product, Apple Computer made $1 million in revenues in its first year. It made $10 million in its second year and in just six years became a billion-dollar company.

Even more remarkable than Apple’s fast growth is its longevity. More than 30 years later, the company continues to succeed – empowering individuals with world-class technology. Changing the world. Apple didn’t stop with the personal computer; the company continued to conquer the small electronics, music, mobile phone, and entertainment industries. Steve Wozniak and Steve Jobs succeeded because they started with why. They had a contagious passion that fostered real innovation.

What’s even more interesting about Apple is that not only did the company’s founders inspire its employees to achieve greatness, but also it inspires its customers – to the point where thousands camp out overnight to buy its new products.

Sinek’s following excerpt sums up the leadership lessons from this legendary company:

“Great leaders are able to inspire people to act. Those who are able to inspire give people a sense of purpose or belonging that has little to do with any external incentive or benefit to be gained. Those who truly lead are able to create a following of people who act not because they were swayed, but because they were inspired. For those who are inspired, the motivation to act is deeply personal. They are less likely to be swayed by incentives. Those who are inspired are willing to pay a premium or endure inconvenience, even personal suffering. Those who are able to inspire will create a following of people- supporters, voters, customers, workers- who act for the good of the whole not because they have to, but because they want to.”


Thoughts on Leadership: Learning to Ask the Right Questions

0 Comments

“There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us.”
- Simon Sinek, author of Start with Why

Learning to lead starts with learning to ask the right questions.

In the early 1900s, no man had ever successfully piloted an airplane. A highly qualified man named Samuel Pierpont Langley was dead set on doing it. He was a senior officer at the Smithsonian Institution and mathematics professor at Harvard, and he had the devoted support of his two close friends, Andrew Carnegie and Alexander Graham Bell, as well as the War Department (and its $50,000 grant).

Langley also had a dream team of some of the best minds and talents of his day, and the finest materials to work with. The press was following his every move. It seemed Langley would be the one.

But as we all know, he wasn’t. So, what happened?

Wilbur and Orville Wright ended up being the first ones to take flight. These two brothers didn’t have a college education and they didn’t have the kind of backing that Langley did. What they did have was an enthusiastic and dedicated team of people in their hometown who helped them as they worked on their flight machine in a small bicycle shop.

The brothers didn’t have the finest materials around like Langley and it was just a small group that witnessed them take flight in 1903 – not the gaggle of press Langley was getting.

What was the key to success? It obviously was not the connections, funds, education, or materials. If so, Langley would have been the first man to pilot an airplane. The key to success was why. The Wright brothers started with why. It was their greatest passion and dream to fly, and that passion inspired those around them to succeed. They truly led their team as opposed to just directing them.

The Wright brothers’ story shows that a contagious passion is the strongest component of leadership. Starting with why opens the doors – the right question.

This story is one of several that Simon Sinek examines in his book on leadership called “Start with Why.” In your leadership journey, he says, it’s important to start with this question of why and to learn to ask the right questions. This is because if you start with the wrong questions, eventually even the right answers will steer you the wrong way.

If two brothers who nobody knew could take this concept and become the first men to fly, then we as leaders can surely use this to truly lead our teams to success.

As Sinek says in the book, “There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us.”

“Great leaders are able to inspire people to act. Those who are able to inspire give people a sense of purpose or belonging that has little to do with any external incentive or benefit to be gained. Those who truly lead are able to create a following of people who act not because they were swayed, but because they were inspired. For those who are inspired, the motivation to act is deeply personal. They are less likely to be swayed by incentives. Those who are inspired are willing to pay a premium or endure inconvenience, even personal suffering. Those who are able to inspire will create a following of people- supporters, voters, customers, workers- who act for the good of the whole not because they have to, but because they want to.”
- Simon Sinek


Intero Cool Apps: Why You Should Resist the Urge to Ignore Google Plus

0 Comments

By now, you’ve likely heard some buzz around Google’s latest big release called Google Plus. Maybe you’ve already gotten an invite and tested it out. If not, you should. I’m going to talk about why and how this new social network can be useful in your real estate business and go over a few basics of the road.

Why oh why do we need yet another social network?

This of course is the first question that comes to mind anytime someone invites you to a new “Facebook” of sorts. The short answer for why Google Plus is worth your time is this: It’s easy to use, takes seconds to set up and gives you the flexibility you’ve been longing for to segment your professional and personal social networking in a meaningful way.

OK, so how to get an invite if you don’t already have one?

The best way is to simply put the word out on Facebook and Twitter. Let your existing network know that you haven’t gotten an invite yet and are looking for one. Chances are high that someone in your circle has gotten in and can send you an invite.

What’s it all about?

The fundamental difference between Google Plus and the others before it is privacy. Google Plus is based on the Google Circles feature, which enables you to share and view content to and from specifically defined groups of people – and no one else. So if you want to share new listings or local housing news with your group of interested local buyers, then your cousins in Minnesota don’t have to be burdened with your irrelevant posts. Likewise, your professional contacts won’t have to see the pics from your summer family reunion.

How is this any different from Facebook’s list feature? Very very different. First, there’s ease of use. Google Circles is simple drag and drop. As soon as you get set up, you start creating your circles and simply sort your contacts into their respective groups. Second, there’s the segmentation of viewing content from these groups. So you’re not getting professional news and marketing tips alongside updates from your family members.

It’s easy to get fatigued by social media and resist the urge to jump on the next big thing that ends up being nothing at all (remember Google Wave?). But Google Plus really shows promise to be the best social web tool of all – especially for those of us who’ve found our personal and professional lives blending, finding it hard to keep up with all the content we want to keep up with due to this very blending.

Reach out and get your invite and start test-driving Google Plus today!


Thursday Thoughts: Bob Parsons’ 16 Rules for Success in Business and Life

0 Comments

Bob Parsons, founder and CEO of GoDaddy.com, the largest accredited domain registrar in the world, sold his company for $2.25 billion this last week on July 1. Parsons credits his success in leadership, business and life in general to 16 rules he developed and lives by every day. The rules cover everything from specific advice for problem solving and decision making to more general lessons about the way the world works. I want to share Parsons’ rules here:

  1. Get and stay out of your comfort zone. Nothing significant happens when we’re in our comfort zones.
  2. Never give up. Almost nothing works the first time it’s attempted. Just because what you’re doing isn’t working, doesn’t mean it won’t work. It just means that it might not work the way you’re doing it. If it were easy, everyone would be doing it, and you wouldn’t have an opportunity.
  3. When you’re ready to quit, you’re closer than you think. There’s an old Chinese saying that goes like this: “The temptation to quit will be greatest just before you are about to succeed.”
  4. Accept the worst thing that could happen and make it a point to quantify what the worst thing could be. Very seldom will the worst consequence be anywhere near as bad as a cloud of “undefined consequences.” Parsons says his father used to tell him when he was struggling to get his technology company going, “Well Robert, if it doesn’t work, they can’t eat you.”
  5. Focus on what you want to happen. Remember that old saying, “As you think, so shall you be.”
  6. Take things a day at a time. No matter how difficult your situation is you can get through it by focusing on the present and not looking too far into the future. You can get through anything one day at a time.
  7. Always move forward. Never stop investing. Never stop improving. Never stop trying new things. The moment you stop improving your organization, it starts to die. Make it your goal to be better every day in some small way. Remember the Japanese concept of Kaizen: Small daily improvements eventually result in huge advantages.
  8. Be quick to decide. Remember what General George S. Patton said: “A good plan violently executed today is far and away better than a perfect plan tomorrow.”
  9. Measure everything of significance. Anything that is measured and watched, improves.
  10. Anything that is not managed will deteriorate. If you want to uncover problems you don’t know about, take a few moments and look closely at the areas you haven’t examined for awhile. You’re guaranteed to find problems there.
  11. Pay attention to your competitors, but pay more attention to what you’re doing. When you look at your competitors, remember that everything looks perfect from a distance. Even the planet Earth looks like a peaceful place from far enough way.
  12. Never let anybody push you around. In our society, you have just as much right to what you’re doing as anyone else, provided that what you’re doing is legal.
  13. Never expect life to be fair. Life isn’t fair. You make your own breaks.
  14. Solve your own problems. You’ll find that by coming up with your own solutions, you’ll develop a competitive edge. Masura Ibuka, the co-founder of SONY, said it best: “You never succeed in technology, business, or anything by following the others.” There’s also an old Asian saying: “A wise man keeps his own counsel.”
  15. Don’t take yourself too seriously. Lighten up. Often, at least half of what we accomplish is due to luck. None of us are in control as much as we like to think we are.
  16. There’s always a reason to smile. Find it. After all, we’re really lucky just to be alive. Life is short. Parsons says his little brother always reminds him, “We’re not here for a long time, we’re here for a good time!”

The biggest leadership takeaway for me from Parsons’ 16 rules is Rule #7: Always move forward. By focusing on small daily improvements, you’ll eventually see huge advantages. This is doable, positive and a great leadership philosophy. Now get out there and do it.


Wednesday Wellness: A Life of Freedom and Liberation

0 Comments

By the time you read this, Independence Day will have passed; however memories from your celebration will still be lingering. The festivities surrounding this day, honors the Declaration of Independence and the freedom from tyranny and oppression, just to summarize it loosely.

I started thinking about other ways to celebrate freedom and independence. How freeing is it when you feel healthy and strong? How independent do you feel when you can navigate around difficult issues because you are healthy and strong? With the freedom our founding Fathers have provided for us, we have the ability to be as healthy as we choose. We have a wide variety of healthy food options, we have the option to go just about anywhere and climb any hill or mountain, and we have the choice to walk, run and/or ride just about anywhere which is public.

With the freedom and independence offered to you every day, what are you doing to celebrate? I heard someone comment on “liberation” today, asking what is it that I (you) would like to be liberated from or liberated to be able to do?

Pretty powerful I thought! So as you read this coming off of a fantastic weekend, celebrate not only the freedom of living in the United States, but consider other ways you have within your own choices created a life of freedom and liberation.


Monday Mojo: WAL-MART SENIOR GREETER

1 Comment

You just have to appreciate this one. Young people forget that we old people had a career before we retired……


Charley, a new retiree-greeter at Wal-Mart, just couldn’t seem to get to work on time. Every day he was 5, 10, 15 minutes late. But he was a good worker, really tidy, clean-shaven, sharp-minded and a real credit to the company and obviously demonstrating their “Older Person Friendly” policies.

One day the boss called him into the office for a talk.

“Charley, I have to tell you, I like your work ethic, you do a bang-up job when you finally get here; but your being late so often is quite bothersome.”

“Yes, I know boss, and I am working on it.”

“Well good, you are a team player. That’s what I like to hear.”

“Yes sir, I understand your concern and I’ll try harder.”

Seeming puzzled, the manager went on to comment, “It’s odd though your coming in late. I know you’re retired from the Armed Forces. What did they say to you there if you showed up in the morning so late and so often?”

The old man looked down at the floor, then smiled.

He chuckled quietly, then said with a grin, “They usually saluted and said, ‘Good morning, Admiral, can I get your coffee, sir?’”

Happy 4th of July everyone and thank you to all of you that have made sacrifices in the past and to those who make sacrifices today by serving our country so that we can live in the greatest country on the face of this earth.


Cool Apps: Bamboo Paper Makes iPad Note-taking a Breeze

0 Comments

As if your non-iPad colleagues and friends didn’t already have a reason to be jealous of your effortless tech lifestyle, now there’s an app that makes taking notes on the iPad about as effortless as breathing.

Bamboo Paper, a new app from Wacom, launched this month. If you were lucky enough to know about this app before June 30th, it was free. But after that date, you’ll have to pony up a little cash.

What does it do?

Think pen and paper. Old school. You know how no technology has really given you the ability to freely jot down notes or sketches the way good old pen and paper does? Bamboo Paper does that.

You get one notebook to write or draw in and can choose from three page types, three pen widths, and six ink colors. You also get “undo” options for erasing. You can save pages to your iPad’s camera roll or print them.

This app is great for an intuitive note-taking experience. It’s not bloated with features or technical like the more serious drawing and sketching apps. So for that first meeting with a client when you want to simply write down a few notes about them, what they’re looking for, etc., Bamboo Paper is a breeze. Or, imagine pulling out your iPad on your next inventory tour and jotting down notes while standing in front of a house.

You can use Bamboo Paper with or without a stylus. I tested it without (just using my finger), but imagine it’s even more intuitive with a stylus since you’re mimicking pen and paper.

Bamboo Paper is currently available in the iTunes store. You can buy a Bamboo Stylus for $30 through Wacom. More info about the stylus is on Wacom’s site.


Thoughts on Leadership: Mothers as Leaders

0 Comments

Last week’s Thoughts on Leadership message was “What My Dad Taught Me…” where I shared life lessons from what I and several of my friends learned from our dads.

This week’s message comes from the pearls of motherly wisdom titled “What My Mom Taught Me.” So in honor of our moms…

“My mom inspired me to never be complacent and never settle on doing anything less than the best I can do. This had less to do with the acquisition of material things and everything to do with how I fulfill my commitments to others. She believes in having a strong work ethic and completing what we start no matter how hard that might be. Everything I’ve accomplished ties back to this sensibility and competitiveness that she instilled in me.”
-Gino Blefari
Founder, President and CEO Intero Real Estate Services

“My mom was one of the hardest working and most focused people I’ve ever known. She taught me the importance of putting in the necessary time to succeed at the work before me.”
- Mike Ferry
Real Estate Coach, Founder Mike Ferry Organization

“My mother is the most incredible woman I know. She has taught me to believe in myself and not let others words and actions affect my mindset. She also taught me to give 110 percent and not be afraid to work hard! If I fail at something, I was taught to get up, brush myself off, learn from the experience and move on! From her encouragement I have learned to be strong, work hard, and value my family and friends. Never be too busy to help others!”
- Renee Kunz
VP and Managing Officer Intero Hollister

“My mom taught me the value of hard work and keeping optimistic in the face of adversity… she worked and lived with great consistency and perseverance.”
-Dominic Nicoli
Intero Chairman’s Circle, Top 1%

“My mom is my hero and my best friend. I’ve learned many things from her. But two things in particular that I remind myself of on a daily basis are: the early bird catches the worm and always illustrate generosity and patience to other people.”
-Jinny Ahn
Intero Chairman’s Circle, Top 1%

“My mother was a woman of few words, but she always told me to give my best effort and I would always succeed. How right she was. I used these words many times when raising my own children and am very proud of their accomplishments in life.”
-Marilyn Ferreira
Intero President’s Circle, Top 5%

“I wasn’t the strongest kid academically. Tests, homework, not my strongest suit. While grades might break the will of some children and disappoint parents, my mother never succumbed to that. She was relentless in her belief in me and kept telling me how capable I was and could accomplish anything in life if I put my mind to it. It was her words and belief in me that assuaged me of all doubt in myself. It carried me though high school, college, and the building our current company.”
-Tom Tognoli
Founder and Chief Operating Officer Intero Real Estate Services

“My mom taught me love – being sweet and kind. She always told me to just love everyone and everything.”
-Bob Moles
Founder and Chairman Intero Real Estate Services

“Mom taught me to be emotionally free. It’s OK to laugh. It’s OK to cry. It’s critical to be yourself and not hide who you are and what you feel. She showed me the importance of having a great attitude, a sense of humor, and not to take yourself or others too seriously.  Smile, laugh, and love a lot…she showed me the value of these in ourselves and in others.”
-John Thompson
Founder and Executive Vice President Intero Real Estate Services

“My mother taught me to stand up for what’s right, regardless of what’s popular and to always put faith, family, and principle first.”
-Chris Moles
Brokerage Counsel

Where would we be today without our moms? Their kindness, gentleness, caring and nurturing passed down through the ages. Generation upon generation. Our moms have shared their advice, guided us through life and tried to help us be better people. Our mothers shaped us as people. Their words are now expressed through our actions as adults and as leaders. Continue to appreciate them to this day and remember, a mother’s never-to-be-forgotten sayings apply to your everyday business life. Pass them on!