Posts Tagged ‘leadership’

Thoughts on Leadership: The Model of a Mentor Leader

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“Everybody can be great. Because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and your verb agree to serve…You don’t have to know the second theory of thermodynamics in physics to serve. You only need a heart full of grace. A soul generated by love.”
– Martin Luther King Jr.

As important as our words are, our actions are even more critical. You will be known by what you model for others – through your words, your actions, your faith, and your heart.

Tony Dungy concentrates on this specific concept in his book, The Mentor Leader, Chapter 6: The Model of a Mentor Leader. This chapter focuses on how mentor leaders will be known by their legacy. The legacy mentors leave is a combination of the many things that guide each daily step.

Dungy’s key points on a mentor leader’s model:

  • You will be known by what you model for others.
  • Especially in tough times, people will want to know whether your actions measure up with your words and faith.
  • Leading through your words and actions tells the world who you are.
  • Coaches should be held to the same standard as classroom teachers – if not a higher one.
  • When you’re a teacher, you talk when you teach. You don’t talk during the test.
  • If you’re called to do something, then sometimes, that is bigger than what you want to do.
  • When you’re in a crisis, it’s too late to try to get people to follow you.
  • Faith is the foundation and strength of the mentor leader.

Dungy’s book also includes these action steps:

  1. Consider your legacy. You can tell the world who you are, but the person they hear and see in action will be the one they remember. What kind of legacy are you building?
  2. Evaluate your consistency. Do your actions mirror your words? There is no easier way to create a credibility gap than if they don’t match.
  3. Examine your words. What comes out of your mouth reveals the condition of your heart. What do your words reveal about your thoughts, motives, and attitudes?
  4. Evaluate your faith. Does your faith create a foundation that others can believe in? Are you building on sand or on solid rock?

When a mentor leader combines all his traits and his mindset, he can change lives for the better.

“That’s how we should be. Looking for lives to change and hearts to impact, that we might model the message of the mentor leader, leaving a legacy of changed lives and a better world, day by day, one life at a time,” says Tony Dungy.

How can you apply this to your life of leadership today?


Thoughts on Leadership: 10 Characteristics of Successful Leaders

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People often ask me to share the secret to successful leadership. What’s the one magical thing that drives people to positions that demand responsibility and respect?
 
This question assumes that such a single secret exists, that one key will open the door. But that is simply not the case. The truth is that the recipe for true leadership contains a complex blend of characteristics that shift in importance through time and changing circumstances.
 
This is not an easy answer, but no one ever said leadership is easy.
 
Here are 10 characteristics – in no particular order of importance – which I believe every leader must understand, adopt and live by:

  1. The ability to listen
     
  2. The ability to acknowledge challenges and change to overcome them
     
  3. The ability to form one-on-one relationships
     
  4. The ability to surround yourself with like-minded people; not to be mistaken for “yes” men
     
  5. The ability to know yourself
     
  6. A refusal to let others dictate how you do certain things
     
  7. The ability to communicate
     
  8. Extraordinary optimism and confidence
     
  9. A passion for what you do
     
  10. Strong patience and dedication on the road to results

Successful leaders continually work to refine and strengthen these characteristics, which will stand the test of time and help them weather the inevitable storms of business life. Ultimately, the best and most successful leaders never give up. They stay intensely focused on the goal and lead their team toward it.

The good news is that all of these leadership characteristics can be learned. The bad news is it’s not easy to do. After all, you can’t build a strong house in a day. It takes attention to foundation, load-bearing walls, and a carefully crafted roof – and this takes time. Cultivating these strong personal characteristics is the key to success in business and leadership.
 
There’s no one silver bullet, but it can be done. Where there is a will, there will be a way.


Thoughts on Leadership: The 10 Major Causes of Failure in Leadership

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“Failure is not a single, cataclysmic event. You don’t fail overnight. Instead, failure is a few errors in judgment, repeated every day.”  — Jim Rohn

In last week’s message I introduced the Major Attributes of Leadership from The Think and Grow Rich Workbook. This list of powerful characteristics is helpful for focusing your mind and achieving your goals.

As I continued to work my way through the workbook I found a corresponding piece on failure in leadership and wanted to share it with you. It reminds me of a philosophy of Jim Rohn, one of America’s leading self help philosophers, “You can learn from other people’s mistakes, so that you don’t do what they did.” In fact, he would recommend you take young children to a prison to show them what you don’t want to do.

These are among the more common of the causes of failure in leadership. Any one of these faults is sufficient to induce failure. 

The 10 Major Causes of Failure in Leadership

1. Inability to organize details. Efficient leadership calls for ability to organize and master details. No genuine leader is ever “too busy” to do anything which may be required of him in his capacity as leader.

2. Unwillingness to render humble service. Truly great leaders are willing, when occasion demands, to perform any sort of labor which they would ask another to perform.

3. Expectation of pay for what they “know” instead of what they do with that which they know. The world does not pay men for that which they “know.” It pays them for what they do, or induce others to do.

4. Fear of competition from followers. The leader who fears that one of his followers may take his position is practically sure to realize that fear sooner or later. The able leader trains understudies to whom he may delegate, at will, any of the details of his position. Only in this way may a leader multiply himself and prepare himself to be at many places, and give attention to many things at one time.

5. Lack of imagination. Without imagination, the leader is incapable of meeting emergencies and of creating plans by which to guide his followers efficiently.

6. Selfishness. The leader who claims all the honor for the work of his followers is sure to be met by resentment. The really great leader claims none of the honors. He is contented to see the honors, when there are any, go to his followers, because he knows that most men will work harder for commendation and recognition than they will for money alone.

7. Intemperance. Followers do not respect an intemperate leader. Moreover, intemperance in any of its various forms destroys the endurance and vitality of all who indulge in it.

8. Disloyalty. The leader who is not loyal to his trust, and to his associates, those above him, and those below him, cannot long maintain his leadership. Lack of loyalty is one of the major causes of failure in every mark of life.

9. Emphasis of the “authority” of leadership. The efficient leader leads by encouraging, and not by trying to instill fear in the hearts of his followers. The leader who tries to impress his followers with his “authority” comes within the category of leadership through force. If a leader is a real leader, he will have no need to advertise that fact except by his conduct.

10. Emphasis of title. The competent leader requires no “title” to give him the respect of his followers. The man who makes too much over his title generally has little else to emphasize.

As you consider the ten major causes of leadership failure, don’t be afraid to take an honest look at yourself. If any of these faults are part of your business, take action today! As Rohn points out, “When we focus on our mistakes as an opportunity to learn, we are much more likely to not experience failure over the longer term.” We have to learn from mistakes to become a great leader. The good news is: by paying attention to these causes and noticing their warnings, you can avoid disaster and sustain the kind of leadership that is healthy and fulfilling both for yourself and your followers.


Thoughts on Leadership: The Major Attributers of Leadership

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At the suggestion of my good friend and Intero agent, Dominic Nicoli, together we are going through the Think and Grow Rich Workbook adapted from the original edition of Napoleon Hill’s landmark classic, Think and Grow Rich.   
 
For those of you not familiar with the book, Think and Grow Rich is one of the best selling motivational personal development books of all time – a great feat considering it was first published in 1937! It’s taught thousands of people practical steps to high achievement and financial independence through a collection of prosperity principles which Napoleon Hill gathered from his 20 year study of the richest men of his time.  
 
While working our way through the workbook we found the following piece on leadership and wanted to share it with you. 
 
The Major Attributes of Leadership

1. UNWAVERING COURAGE based upon knowledge of self, and of one’s occupation. No follower wishes to be dominated by a leader who lacks self-confidence and courage. No intelligent follower will be dominated by such a leader very long.

2. SELF-CONTROL. The man who cannot control himself, can never control others. Self-control sets a mighty example for one’s followers, which the more intelligent will emulate.

3. A KEEN SENSE OF JUSTICE. Without a sense of fairness and justice, no leader can command and retain the respect of his followers.

4. DEFINITENESS OF DECISION. The man who wavers in his decisions, shows that he is not sure of himself. He cannot lead others successfully.

5. DEFINITENESS OF PLANS. The successful leader must plan his work, and work his plan. A leader who moves by guesswork, without practical, definite plans, is comparable to a ship without a rudder. Sooner or later he will land on the rocks.

6. THE HABIT OF DOING MORE THAN PAID FOR. One of the penalties of leadership is the necessity of willingness, upon the part of the leader, to do more than the part he requires of his followers.

7. A PLEASING PERSONALITY. No slovenly, careless person can become a successful leader. Leadership calls for respect. Followers will not respect a leader who does not grade high on all of the factors of a Pleasing Personality.

8. SYMPATHY AND UNDERSTANDING. The successful leader must be in sympathy with his followers. Moreover, he must understand them and their problems.

9. MASTERY OF DETAIL. Successful leadership calls for mastery of details of the leader’s position.

10. WILLINGNESS TO ASSUME FULL RESPONSIBILITY. The successful leader must be willing to assume responsibility for the mistakes and the shortcomings of his followers. If he tries to shift this responsibility, he will not remain the leader. If one of his followers makes a mistake, and shows himself incompetent the leader must consider that it is he who failed.

11. COOPERATION. The successful leader must understand, and apply the principle of cooperative effort and be able to induce his followers to do the same. Leadership calls for POWER, and power calls for COOPERATION.


Thoughts on Leadership: Take your MEDS and become an effective leader

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The constant pressure to perform and stress of solving difficult problems is part of a leader’s role. It can be easy to let these factors weigh on your personal health, but it’s crucial to be on top of your game and productive at all times. Poor nutrition and poor sleep habits are ineffective coping strategies.

Take time to slow down and you’ll find that this peaceful state of mind contributes to more effective leadership. To think or reflect, especially in a calm and deliberate manner is the kind of meditation that Buddha, Jesus Christ and Mahatma Gandhi engaged in to train, calm and empty the mind. Recent brain research shows that M-E-D-S – meditation, exercise, diet and sleep – can actually improve performance. “MEDS” aren’t just actions you perform occasionally, but part of your daily life.

As the empowering life coach, author, trainer and inspirational speaker Matthew Ferry explains: “It’s hard to be happy when you’re not healthy. When you are feeling physically down, it’s difficult to experience happiness. It takes a tremendous amount of work. And so, what I recommend for people to be happy is to take their MEDS. MEDS is an acronym for meditation, exercise, diet, and sleep.”

Here’s what we mean by MEDS for great leaders:

M: Meditation

One of the main benefits of meditation is that it helps shape who we are and how we interact with others. The biggest misconception about meditation is that our thoughts or ideas just appear in our heads. On the contrary, we choose what we think. It’s simple, if we think something will go wrong or that we will be ineffective, then to each one of us that is true. Now if we think the opposite and think we can be successful, intellectual and powerful, then to each one of us again, this is true. The idea here is that we are what we think about and we become what we think about every day.

E: Exercise

Another strategy for maintaining effective leadership is to exercise regularly. Studies have proven that those who exercise on a daily basis rated significantly higher on overall leadership effectiveness than those who do not exercise. An excellent example of an effective leader who is dedicated to working out every day is Intero’s Chairman Bob Moles. He has worked out every day for over 22 years, 8054 days in a row! Bob’s dedication helps him to lead by example and be more effective at what he does.
 
Routine is extremely important in this regard. In my own life, I work out as well as meditate first thing in the morning. By doing this I tend to keep appointments throughout the day every day. If I were to hold off and work out after work I would not be disciplined in sticking to a routine.

D: Diet

We need to have control over ourselves before we can lead and motivate others. When it comes to diet, the key is finding what works for you. Proper diet and nutrition can significantly enhance energy, which helps you be a better leader. Intero’s COO Tom Tognoli is a great example of someone who controls his diet and maintains these habits each day, making him a distinguishable role model. This kind of self-discipline serves as incredible inspiration to others.

S: Sleep

More sleep tends to contribute to better success in life. It results in fewer mistakes and higher productivity throughout the day. Studies show that those who sleep seven to nine hours per night accomplish more than those who sleep less. If you lack sleep, you are sluggish, easily discouraged and pessimistic. Other people sense this. On the other hand, a good night’s sleep will give you energy and an upbeat and optimistic outlook. This will affect your team positively.

Make it a daily thing

Great leaders know that MEDS is key and needs to be followed every day. Those who follow this habit tend to have lasting impact, pushing their teams to success time after time.

Sounds pretty simple, right? Meditation, exercise, diet and sleep will make you mindful of your daily performance and you will no doubt become a more effective and superior leader in your business.

Special thanks to Matthew Ferry for the tip on MEDS! Taking our MEDS is most definitely a major ingredient for creating success.


Thoughts on Leadership: The Top Five Thoughts on Leadership of 2010

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Want to check out the best-of-the-best in the world of Thoughts on Leadership during 2010? The following list is the top five blogs viewed and commented on in 2010. Each helps people find not only the best leadership advice being put out today, but also gives you the tools and confidence to help bring out the leader in you.

  1. The 10 qualities of a true leader
    How do you know if you have a strong enough desire to be a leader? Follow all the essential traits to be a true leader and with that enthusiasm to work hard, your progress toward leadership will accelerate.
    Read More
     
  2. Embrace a positive attitude for success
    Your attitude may play a bigger role in your life than you may think. It is up to you on how you want to use it to achieve success. Maintain a positive attitude and you’ll be surprised on how your life will change and how quickly you will climb the success ladder.
    Read More
     
  3. The 93% Rule: Nonverbal Communication
    Do you ever stop and think how your words may articulate one thing, but your nonverbal gesture can mean something completely different. Nonverbal communication, believe it or not, makes up the majority of our daily communication. So next time you are interacting with one person or a group of people, remember that your nonverbal expressions can reveal your true feelings about something.
    Read More
     
  4. The Golden Rule for Leaders
    All you have to do, really, is think of how you would like to be treated in any given situation, and then act accordingly. Apply the Golden Rule to your everyday behavior and you are sure to succeed.
    Read More
     
  5. Leaders Make Energy and Passion Contagious
    Do you want to show your energy and passion more at work? Then read more about Southwest Airlines’ founder, Herb Kelleher. He followed the footsteps of GE’S Chairman Jack Welch. They both loved what they did and not only inspired themselves but all the employees around them to create a lively organization. Perhaps if you pursue these gentlemen’s management rulebook, you too can catch this passion and energy.
    Read More

If you embrace the principal, that each of you can be a leader, you will find within yourself a greater desire to succeed and to perform at a higher level because you represent something larger than yourself. My hope is that each of you has your most successful year ever in 2011. Strive to make it so and recognize yourself as a leader in this company; a company of leaders.

Happy New Year and see you at the top!


Thoughts on Leadership: The GIFTS that Leaders Give

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This is the time of year when many people exchange gifts and messages of gratitude for the things we do for each other. As a leader, the gift you bring to your organization is important in many ways. “Gifts” take on a whole new meaning, as they aren’t material things you can hold in your hand, but qualities that you bring to the table to lead a team to success.

Here’s what we mean by G-I-F-T-S from great leaders:

G: Generosity

A leader’s generosity will spread quickly through a company. Being generous often means understanding that most people want to feel that they are part of something bigger and that what they do matters.

I: Inspiration
 
Leaders always make us feel we can do more than we’re currently doing. In order to inspire, a leader needs to show by example rather than tell others to be inspired.

F: Focus

Good leaders provide clear, consistent communication to all. There is no mistaking the goal and what needs to happen to achieve the goals. Bottom line, there’s power in the alignment effort that comes from focus.

T: Teamwork

Good leaders take us from “me” to “we.” The leader will model positive behavior and encourage people to work together to achieve success. There is indeed a connection between people and cross-functional communication.

S: Success

It’s the power of “we” that achieves great things. The greatest outcome is to see how someone can step up and lead a group to accomplish together what seems unattainable on our own.

A good leader brings these gifts to an organization wrapped in his or her own unique style. These contributions tend to have a lasting impact, pushing a team to success.

What are the gifts your leadership style brings? Embrace the principle of G-I-F-T-S and you will find that you and your team can go further and perform at a higher level.

As we close out the year and open a new one, we challenge you to examine the kind of gifts you give to others throughout the year. Be mindful with your contributions and you will no doubt become a superior leader in your business.


Thoughts on Leadership: Leaders Focus on Big Ideas and Big Challenges

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It was a slim lead that got John F. Kennedy elected president over Richard Nixon in 1960. It wasn’t until he proved himself in the way he handled his “BIG challenge” – the Cuban Missile Crisis – and drove his “BIG idea” – getting a man on the moon – that ultimately won him popularity.
 
All leaders will endure this test of big challenges and big ideas. It takes focus to handle each and make a difference by overcoming something that may at first seem impossible. It’s those who successfully focus their attention and the attention of others who will go into history books for their accomplishments. When leaders focus on these key result areas they will impact their organization, their employees and their families, and their customers in the most positive ways possible.
 
A great example in the business world is Jack Welch, former CEO of General Electric, who I personally connect too particularly because when Welch initially joined GE in 1960, he worked as a junior engineer in my hometown of Pittsfield, Massachusetts. I have read each and every book written by Jack Welch: Straight from the Gut, Winning, Jack Welch and the GE way, Jack Welch and the 4E’s of Leadership, 29 Leadership Secrets,and Jack Welch Speaks: Wit and Wisdom from the World’s Greatest Business Leader.

I model my leadership style after Welch because he is a business leader who has stayed focused and consistently showed his energy and passion. He was able to turn a struggling, slow-moving corporate giant into a dynamic and growing company.
 
His BIG idea? From the beginning, Welch was obsessed with turning GE into a flexible, lean business that ranked first or second in every industry in which it did business. He channeled this obsession to focus himself and others on the end goal.
 
His BIG challenge? Overcoming the complacency, bureaucracy and bloated organizational hierarchy at General Electric. When Jack became CEO, not everyone shared his view that the company was complacent. GE was an established, successful, “mature” company, after all. He nevertheless showed relentless determination and courage to correct this. In his first seven years on the job, Welch reduced GE’s workforce by 25 percent, which set up the company for future growth.

When Welch left GE, the company had gone from a market value of $14 billion to one of more than $410 billion at the end of 2004, making it the most valuable and largest company in the world. Welch’s leadership and strategies have been emulated by many across corporate America. That’s what a clear focus did for him.
 
This past weekend, I was listening to one of my favorite motivational speakers Zig Ziglar, he spoke about a particular study on focus that caught my attention. In 1920, a professor at Stanford University, Dr. Lewis Terman started a study on observing 1440 gifted students. When he retired another professor was assigned to them and followed these students until the end of their life.
 
Throughout this study they came to notice that many of these students were extremely successful and just brilliant individuals. And indeed many of these students had gone on to great success. The interesting part to this study though, is that not one of these individuals attributed their IQ to their success. Instead, what they attributed to their success was their ability to focus on the issues at hand.

Focus makes a lot of difference. Focus simply means that you are in the same place physically and emotionally.” –Zig Ziglar

Therefore, focusing through challenges and ideas makes the great leaders.

When assessing your own leadership goals and accomplishments, use some of these questions to help you focus:

  • What is your vision for your BIG idea? 
  • Will you have to overcome a BIG challenge? If so, how will you handle that?
  • Do you have the strength, passion and strong will to see things through?
  • How can you help others have a vision for their BIG idea?
  • How can you help others adequately grow their abilities?
  • What are ways you can reward those who make BIG ideas happen and those who overcome those BIG challenges?

How you focus your attention and the attention of others on big ideas and big challenges will determine your leadership legacy. Pay attention to your focus in order to keep control and move toward the big goals you have set for yourself and for your team.


Thoughts on Leadership: ‘Thanks-Giving’ Is a Powerful Leadership Tool

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Thanksgiving brings to mind family, food and football. But it’s also a special holiday in which we celebrate gratitude and think about the things in life for which we are thankful.

As we move full-steam into the holiday season, I’ve started thinking about how great leaders show genuine appreciation for the efforts of those they lead. They create situations to recognize those efforts in special ways that connect with their followers.

A little “thanks” goes a long way, as long as it is specific and genuine. Excellent shows of appreciation by managers and leaders can improve employee morale and motivation.

In the spirit of the Thanksgiving holiday, spend time over the next few days working on and implementing one or all three of these ideas:

1. Invest a few minutes each day to write down a couple of specific things you appreciate about each of the people on your team. Then, invest just one to two minutes with each individual person to share what you wrote in a face-to-face conversation. 

2. In your next staff meeting, open it up by going around the table one person at a time and share one thing you appreciate about each individual on your team. The public show of appreciation will have a huge impact on the overall morale of your team and create a collective and contagious positive feeling.

3. Write a hand-written “Thank You” note expressing your gratitude for the contributions your team member has made. Again, be specific as to what it is the team member does to contribute to the effort. Handwritten notes tend to be forgotten about in this day of e-mail and text messaging and I guarantee will have a huge impact.

During this week of Thanksgiving celebration, we are given a wonderful opportunity to express our gratitude and thanks in several ways to all who support us in our business and life endeavors.

This is a short work week for many of us, and that may create added pressure, especially if you are hosting a Thanksgiving dinner. Consider your priorities: Is there room for a little reflection and reaching out to clients, customers and colleagues in a meaningful way? Think about a time when someone went the extra mile to let you know how you’ve touched their life.

For example, from time to time I receive an email notification regarding an Intero employee who has been doing an exemplary job. A certificate of appreciation is then created and given to that employee along with the copy of the email from who brought it to my attention, which shows the exceptional job they are doing. Our very own IT department recently received this type of certificate for going the extra mile and doing an outstanding job. I even told the IT staff that since they have been going above and beyond, soon their entire wall in their department will be full with certificates of recognition. These types of awards are meaningful to me and have helped me to understand the importance of a heartfelt expression of gratitude.

In addition to the ideas above, the following is a leadership list of “Thanks-Giving” to help you reach out and say thanks to those you have the privilege of leading and serving:

  • Be grateful that you were given or developed the patience to cope with the daily stresses and strains of leadership. Keep reminding yourself that it’s all worth it in the end.
  • Be inspired to motivate, coach and teach those who invest valuable time in their lives and careers with you.
  • Be in awe of the opportunity that you have in front of you to positively impact people in ways that few other jobs or professions provide.
  • Give thanks for your chance to learn from others.
  • Be grateful for your unique chance to serve others.
  • And most of all, just give thanks by speaking up and remembering that a well-placed, heartfelt “Thank you” is one of the most powerful and important leadership tools.

What gratitude offerings will you extend this week and during this holiday season ahead?

Look at your client list and pick one unique quality that you appreciate about each person on your list. How have they impacted your business and/or life?

Now, step into your genuine self and, in true leadership style, let them know.


Thoughts on Leadership: The Importance of Influence in Leadership

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“The true measure of leadership is influence…nothing more, nothing less.”     – John Maxwell

I am very passionate about leadership and strive to continue to learn everything I can about becoming a great leader. Part of this learning process is sharing the advice and examples that have really made a difference in my pursuits.

I want to share a presentation that my good friend Neal Hanks, President of Beverly-Hanks & Associates in North Carolina, presented at UNCA College. This valuable advice and information can help you as you develop your business and career and in your own pursuit of better leadership.

I believe every leader must understand, value and practice each of these points Neal Hanks put together:

  • Influence – the act or power of producing an effect without apparent exertion of force or direct exercise of command
  • Leadership is a choice you make, not a position you hold…
  • You may grant someone a position, but you cannot grant them real leadership
  • Influence must be earned
  • If leadership is simply influence, why is it so important?
         -    
    It has the ability to change lives
         -     It is the difference between success & failure
         -     It has an impact upon future generations

How do we become better leaders?

  • Become a person people want to follow…
         -    
    People want to follow leaders:
                             -     Who care
                             -     Who are approachable
                             -     Who they respect
                             -     Who are competent
                             -     Who are consistent
                             -     Who show commitment
  •  Lead yourself exceptionally well
         -    
    Manage your priorities
         -     Manage your time
         -     Manage your emotions
  • Serve others…Serving others demonstrates
         -    
    We care
         -     We are trustworthy
         -     We are committed
         -     We add value
  • Intentionally
         -    
    Study/Implement
         -     Practice/Seek Opportunities

Follow these tips to become a leader of influence and I guarantee you will lead the organization you work for and maximize your human potential.